Who are we?
Parvana was launched in 2006 by Sinead and David Baker. The market responded incredibly well to our passionate, high energy and fast response approach.
Honesty, integrity and providing a great service are our key values. The Parvana team share in the same values. Our team is dedicated and committed to finding you your dream job. We have hired th...
Read more about this company
Dive into client data to analyse and resolve issues or suggest innovative enhancements.
Be the go-to contact for client tickets, ensuring smooth resolutions and clear communication every step of the way.
Use ticketing logging applications to streamline ticket workflows.
Collaborate with clients through calls and screen sharing to tackle challenges and deliver seamless solutions.
Monitor client reports and production runs, ensuring accuracy and timely delivery.
Customise and enhance client setups using JSON and SQL, enjoying high-quality standards and deadlines.
Foster strong client relationships by providing proactive updates and tailored support.
Work with a global team, sharing knowledge and staying at the forefront of industry trends to enhance client services.
What you can contribute:
While a global and multi-cultural organisation, English is their business language and the language used by all - Good written and spoken English is essential for this position.
Relevant tertiary qualification would be nice but not essential.
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