Support Software Engineer at Rubicon Energy & Automation

• We are looking for a driven and skilled Support Software Engineer to join our growing engineering team.
• As a key contributor, you will help maintain and enhance our existing products while developing scalable, high-performance software solutions.
• You’ll collaborate with cross-functional teams—including product, and engineering—to build reliable and efficient applications. The ideal candidate will bring strong technical expertise, a problem-solving mindset, and a passion for continuous learning.

Key Responsibilities:

Software Development

• Design, build, and maintain customer asset reporting and management applications in several IoT platforms. The developer shall use a combination of off-the-shelf tools and development of new high-quality software applications, taking ownership of the full development lifecycle—planning, coding, testing, and deployment.

Integration and data collection

• This role also involves extensive work with Cloud-edge hardware, including remote configuration and telephonically assisting installers to correctly install them. This can include development of Modbus maps or custom drivers to cater for a variety of field hardware.
• Ensure data from edge devices is processed, formatted, and optimized for compatibility with monitoring systems.

Reporting, monitoring and visualization

• Provide customers with excellent monitoring, visualisation and reporting solutions for their data with either off-the-shelf dashboards or custom-coded solutions.

Collaboration

• Work closely with the product owner and engineers to translate requirements into technical solutions.

Tooling

• Develop tools to streamline workflows to reduce manual intervention and reporting for engineering teams.

Code Quality & Best Practices

• Write clean, maintainable, and well-documented code.

Troubleshooting & Optimization

• Debug and resolve software issues, optimize performance, and enhance scalability and security.

Security & Compliance

• Implement robust security measures to protect sensitive data and ensure compliance with industry standards.

Testing & Automation

• Develop and maintain automated tests to ensure software reliability.

Documentation

• Maintain clear and up-to-date technical documentation.

Continuous Learning

• Stay updated with emerging technologies, frameworks, and industry trends.

Qualifications & Experience:

Required

• Bachelor’s Degree in Computer Science, Electrical Engineering or similar.
• 2-5 years of hands-on software development experience.
• Proficiency in programming languages such as Go, Python, JavaScript, SQL, C++.
• Advanced computer skills (Excel, data analysis, etc)

Preferred

• Embedded firmware experience, with an understanding of hardware and software.
• Experience with modern development frameworks and other tools such as version control (Git).
• Relational and time series database (MySQL, Influx) experience.
• Proficiency with virtual machines, containerization and orchestration in Docker or similar applications.
• Experience and understanding of energy-related monitoring, control and reporting.

Key Skills:

• Problem Solving - self starter who takes initiative
• Accountable - own up to mistakes and strive for continuous improvement
• Adaptable - be flexible and able to adjust quickly as priorities change
• Collaborative - works well in a team and enjoys cross-functional interaction