Sustainability Senior Product Manager (MEA) at NTT Ltd.

Key Roles and Responsibilities:

Being an environmental sustainability product manager requires a unique blend of skills and experience to effectively navigate the complexities of sustainability issues while also managing product development and innovation.

• Sustainability Knowledge: A deep understanding of environmental issues, sustainability principles, and relevant regulations is essential. This includes knowledge of concepts such as life cycle assessment, carbon foot printing, renewable energy, circular economy principles, and sustainable sourcing.
• Product Management: Strong product management skills are crucial for overseeing the development, launch, and ongoing improvement of sustainable products. This involves market research, product strategy development, feature prioritization, roadmap planning, and cross-functional coordination with engineering, design, marketing, and sales teams.
• Project Management: Ability to effectively manage projects from conception to completion, ensuring that sustainability goals are met within budget and timeline constraints. This includes setting clear objectives, creating project plans, allocating resources, and tracking progress.
• Stakeholder Engagement: Experience in engaging with various stakeholders including customers, suppliers, regulatory bodies, NGOs, and internal teams to understand their sustainability priorities, gather feedback, and build partnerships for collaborative initiatives.
• Data Analysis: Proficiency in analyzing environmental data and metrics to assess the environmental impact of overall ESG & sustainability focused narratives, products, identify improvement opportunities, and track progress towards sustainability goals. This may involve using tools like life cycle assessment software, carbon accounting platforms, and sustainability reporting frameworks.
• Communication Skills: Strong written and verbal communication skills are essential for effectively communicating sustainability strategies, goals, and progress to internal and external stakeholders. This includes preparing reports, presentations, and educational materials to raise awareness and drive engagement around sustainability initiatives.
• Innovation and Problem-Solving: Ability to think creatively and strategically to identify innovative solutions to sustainability challenges, whether it's developing new eco-friendly materials, optimizing product design for resource efficiency, or implementing sustainable packaging solutions.
• Regulatory Compliance: Familiarity with relevant environmental regulations, standards, and certifications (e.g., ISO 50001/14001, LEED/BREEAM, ENERGY STAR, Ecovadis and local market incentives) to ensure that products meet legal requirements and industry best practices for sustainability.
• Cross-functional Collaboration: Experience working collaboratively with teams across different functions within the organization (e.g., R&D, operations, procurement) to integrate sustainability considerations into product development processes and supply chain management practices.
• Passion for Sustainability: Ultimately, a genuine passion for sustainability and a commitment to driving positive environmental impact are essential qualities for success in this role. A demonstrated track record of prior involvement in sustainability initiatives, volunteer work, or advocacy can be a strong asset.

Knowledge, Skills and Attributes:

• A good understanding of the vast range of IT operations and NTT service and platform offerings
• Ability to build products from sustainability consulting to 5-year type sustainability focused managed services in a manner that sales can easily digest, interpret, verbalise with clients, ensure fast commercial and business benefits realisation and ensure the client facing teams can respond quickly and effectively to clients’ sustainability queries and proposals
• Knowledge and understanding of IT industry environment and business needs
• Ability to do internal and client-focused business cases and articulate the client’s and NTT benefits realisation
• Good decision making characterized by logic and good reasoning
• Demonstrated collaborative skills in working with internal and external business leaders and stakeholders
• Strong communication skills (verbal and written) coupled with good questioning skills
• Display an astute mind-set with critical thinking skills, systems thinking and superior problem solving
• Demonstrated expertise on design thinking and scaled agile frameworks.
• A self-starter, proactive and able to use initiative and act as trusted advisors to a variety of internal stakeholders
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations
• Good understanding of service offer / product management and a deep understanding of the technologies related to their service / product areas
• Good client relationship building and engagement skills
• Ability to persuade, negotiate and influence key stakeholders
• Good conceptual insight and ability to think strategically
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage assigned work processes
• Service orientated individuals who are able to create client value whilst maintaining profitable business results
• Display an in-depth understanding of the product’s functionality and capability and how it is applied to solve client’s problems

Academic Qualifications and Certifications:

• Preference: Registered Professional Engineer with strong IT technology experience
• Bachelor’s or equivalent degree, Business Management or equivalent
• Leading SAFe and Design Thinking
• Environmental related certifications and/or experience

Required Experience:

• 10-years plus experience in complex technology environments and/or product management
• Advanced experience working in an Information Technology environment, particularly within Service Offer Management
• Advanced relevant experience in similar role within a related environment
• Advanced experience in Operations Architecture, Service Architecture, or Pre-sales Consulting role related to outsourced services.