Swift Support at BankservAfrica

PURPOSE

• The main purpose of the Swift Engineer is to support and maintain the Swift environment.

You will engage with the following stakeholders:

•  Internal Stakeholders
•  External Stakeholders

Your key responsibilities include:

Client liaison

•  Attend to client queries and resolve issues
•  Ensure all deliverables are attended to according to customer SLA’s
•  On-board clients and ensure technical requirements are in place and attended to

System Optimisation

•  Ensure 99% server uptime
•  Ensure continuous system availability
•  Implement new software updates as and when required

Technical Support

•  Stay abreast of the latest technical developments in the industry 
•  Maintain the Swift environment according to the prescribed requirements and processes
•  Assist in capacity planning in relation to ensure continuous operational support and availability

QUALIFICATIONS / KNOWLEDGE

•  Matric Certificate
•  Required Microsoft office suites
•  SWIFT  Specialist Certification Required
•  SWIFT On boarding Certification Preferrable 

EXPERIENCE

•  A minimum of 5 years in role specific experience
•  Banking/Financial Services experience required or is it preferred Networking (Background) Preferrable
•  Security (Background) Preferrable
•  SWIFT  technical Background/Experience 
•  SWIFT On boarding Background/Experience - Preferrable
•  Fircosoft (AML Technical Background) - Advantageous