System Administrator - Citrix at MRI Software

Position Overview:

• We are seeking an experienced and highly skilled Citrix Specialist to join our IT infrastructure team.
• The ideal candidate will be responsible for the design, implementation, management, and support of our Citrix environments, including on-premises and Citrix Cloud platforms.
• The successful applicant will play a critical role in delivering secure, scalable, and high-performing virtual desktop infrastructure (VDI) and application delivery solutions.

Responsibilities:

• Design, deploy, and manage Citrix solutions including:
• Citrix Virtual Apps and Desktops (CVAD)
• Citrix DaaS (Citrix Cloud)
• Citrix CDC (On Prem)
• Citrix ADC (formerly NetScaler) & Netscalers
• Citrix Gateway & FAS
• Citrix Provisioning Services (PVS) and/or Machine Creation Services (MCS)
• Citrix StoreFront and Workspace
• Citrix Director and Citrix Studio
• Manage Citrix infrastructure performance, reliability, and scalability.
• Integrate Citrix with Microsoft Active Directory, Azure AD, Microsoft 365, and other enterprise platforms.
• Maintain and update Citrix environments to align with security best practices and vendor recommendations.
• Monitor and optimize VDI sessions for performance and user experience.
• Provide advanced troubleshooting for Citrix-related issues and support escalations.
• Participate in the evaluation and implementation of new Citrix technologies and tools.
• Develop and maintain technical documentation, including diagrams, procedures, and support guides.
• Collaborate with security, networking, and desktop support teams to deliver seamless end-user experiences.
• Stay current with Citrix certifications and product updates, especially in Citrix Cloud technologies.

Knowledge and Skills:

• Proven experience (5+ years) managing complex Citrix environments in mid-to-large enterprise settings.
• In-depth knowledge of Citrix Virtual Apps and Desktops (on-prem and Citrix Cloud).
• Expertise with Citrix ADC (NetScaler), including load balancing, authentication, and remote access.
• Experience with Citrix provisioning technologies (PVS and/or MCS).
• Strong knowledge of Windows Server, Active Directory, Group Policy, and related services.
• Familiarity with Azure and hybrid cloud environments.
• Solid understanding of security and compliance best practices in VDI environments.
• Excellent problem-solving skills and ability to work independently and as part of a team.
• Familiarity with EUC performance monitoring and optimization tools.

Education/Certification:

• Citrix certifications (e.g., CCA-V, CCP-V, CCE-V, or equivalent Citrix Cloud certifications).
• Experience with automation and scripting (e.g., PowerShell).
• Knowledge of ITIL practices and change management processes
• Microsoft/Azure Certification