System Analyst: Service Management Systems at Capitec Bank

Purpose Statement

• Interpret specifications to build systems solutions to support business processes, aligned with relevant internal and external governance
• Design, develop and maintain automation and integration solutions in accordance with specific business requirements and IT drivers
• Provide technical system support and liaise with system vendors to ensure timely resolution of escalated technical issues

Experience
Min:

• 5-6 years’ experience in Systems Design and Analysis 
• 2-3 years’ experience in Systems and Data Integration using a combination of the following platform solutions
• Transact-SQL 
• PowerShell
• JavaScript 

Ideal:

• 2-3 years’ experience in a Systems Analysis Role

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Information Technology

Qualifications (Ideal or Preferred)

• A relevant qualification in Project Management
• n/a

Knowledge

Min:

• Advanced knowledge and understanding of
• Automation using PowerShell
• Querying Data with Transact-SQL
• Programming with JavaScript
• Systems Implementation and Technical Systems Support
• Vendor Liaison and Management

Ideal:

• Jira Core
• Confluence 
• Advanced knowledge and understanding of 
• Systems Analysis Methodologies
• ITIL Principles and the application thereof
• Solid understanding of:
• Banking systems 
• Banking business models 
• Best practices for Quality Assurance (QA)

Skills

• Communications Skills
• Facilitation Skills
• Presentation Skills
• Interpersonal & Relationship management Skills
• Project Management Skills (Methodolgy Specific)
• Business writing skills
• Analytical Skills
• Problem solving skills
• SQL Skills
• Attention to Detail
• Web Services
• XML
• PowerShell
• JavaScript

Competencies

• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations
• Working with People

Additional Information

• A valid driver's license and own vehicle is preferred
• Clear criminal and credit record
• Contactable via own mobile phone
• Willingness to work or be available overtime and / or weekends if required