System Certification Operation Team Leader at BSI

Responsibilities:

• Manage a team of 5 people
• Full accountability and supervise all the operation activities
• Supervise the provision of work to all operations staff
• Provide required management information to senior management on team performance and effectiveness.
• Leading and coaching current/new team members
• Continual Operational Reporting – consisting of weekly, monthly and annual reporting on elements such as Client manager utilization, Profitability sheets, Days movement, Attrition days, Accrued Revenue, Hybrid audit % and team performance according to KPIs set

To Be Successful In The Role:

• At least 3 years of experience as a team leader, preferably in the same industry
• Strong supervisory skills
• Excellent written and verbal communication skills in English
• Organized and Methodical