Cashbuild is the largest retailer of building materials and associated products, selling directly to cash-paying customers through its 255 (and growing) stores in South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi and Zambia. Cashbuild which employs 4 738 people, comprises Cashbuild Limited and the operating subsidiaries registered in the abovementi...
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To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.
Requirements
Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
Above average numeric skills
Proven ability to provide exceptional Customer service
Proven ability to work under pressure
Must be computer literate
Previous Cashier experience
Customer Service
Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.
Be willing to assist Customers with their needs through clear and effective communication
Assist the Customers with requests, queries and complaints and resolve or escalate to management
Offer fast, friendly and efficient service to all Customers
Control and ensure the availability of stationary and consumables, within the Store
Cash Handling and Banking
Controlling of Store floats (Petty Cash, Till Floats, Change Floats)
Change ordering and dispensing
Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger
Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)
Ensure that all returns are valid and done correctly
Cash Clearance to be actioned and queries to be resolved
Ensure pick-ups are done timely
Carry out End of Day sessions on all Point of Sale (POS) terminals
Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal
Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection
Ensure daily takings are collected by the Cash in Transit (CIT) Company.
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