Job Opportunities at Cashbuild

Description

• Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends, and Public Holidays
• Must be able to work under pressure

Job Description

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way
• Loss Prevention and Security
• Identify any gaps in the displays, investigate causes and report any concerns to management
• Be aware of suspicious behaviours or people and report any suspicions to management
• No product to be loaded for a Customer without proof of purchase or required documentation

go to method of application »

Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.

Requirements:

• Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
• Must have well developed business acumen
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Own transport is preferable with valid drivers licence
• Must have own cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
• Must have strong Human Resources Management skills
• Attention to detail

Strategic Management

• Develop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiatives
• Grow and Protect Market Share
• Grow transactions, sales and market share in store as defined in the budget
• Achieve sales budgets and growth objectives
• Manage and promote the customer loyalty programmes and 3rd party credit
• Develop action plans to protect the markets where competitors are entering the markets.
• Ensure Store Business plans are implemented and updated when required

Customer Service

• Manage the implementation and monitoring of the Customer Service strategy in the store
• Ensure an effective Delivery Service is maintained within the store as per company policy
• Grow and maintain VIC and charge card client base
• Recommend Range improvements to suite the market

Asset Control

• Manage and control shrinkage within the Store as per policy
• Protect Assets (Cash, Stock and Fixed)
• Managing Debtors within the Store
• Analyze security requirements and recommend changes in the Store.
• Ensure physical security measures in the store are implemented and maintained.

Business Trade Licenses (Countries)

• Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable

Human Resource Management

• Manage manpower requirements in line with the Company and Division strategy
• Ensure Succession Planning & Career pathing is in place within the store
• Ensure open communication / relations with the Store Employee Forum and staff.
• Ensure training & Development is in place for the store.
• Manage Employee Relations within the store

Maintaining Store Standards

• Conduct daily floor walks
• Ensure implementation of agreed Action Plans (PIP’s) where necessary
• Monitor adherence of Company standard compliance in the Store
• Ensure maintenance of housekeeping standards
• Ensure merchandising policies and standards are adhered to
• Ensure ready for business is implemented within the stores
• Ensure lighting, store and racking is maintained in good condition

Stock Management

• Ensure stock is ordered and received as per policy
• Ensure that damage stock is cleared as per policy
• Implement Obsolete / deranged stock action plans as per policy
• Manage the slow moving stock as per policy
• Implement excess stock action plans as per policy

Store Safety (OHSA) Standards

• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure all required checklists are completed
• Ensure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislation
• Investigate, report and manage OHSA Incidents

Expense management

• Manage the Store to the Financial Model and benchmarks
• Maintenance of expenses in line with budget within the store

Insurance Claims Administration

• Report all incidents to the relevant insurer.
• Liaison with relevant insurer on the claim particulars and validity of the claim
• Submission of documentation to the relevant insurer.

Management of CB Way

• Implement and maintain controls and disciplines as per the CB Way

Lead with Vision

• Establishes a clear and compelling outcomes for area of responsibility
• Develops appropriate action plans in order to achieve established outcomes
• Ensures that employees understand their role towards the achievement of the department’s outcomes
• Motivates employees to achieve the established outcomes
• Proactively identifies and addresses issues and risks within own department that may impede the delivery of the department’s outcomes

Provide Direction

• Develops operational plans to enable the achievement of set objectives
• Ensures adherence to policies and procedures within area of responsibility
• Sets example as a driver of company values and motivate and support employees in department so that others can buy into vision, mission and values"

Drive for results

• Constantly looks for and acts on opportunities to improve department performance
• Works to exceed goals set by others
• Develops stretching goals for self and department, working consistently and tenaciously to meet these
• Implements clear control mechanisms to measure results against department performance objectives
• Identifies barriers to performance and persists in overcoming them
• Assists team members in achieving their goals
• Proactively anticipates and acts on trends and evolving needs"

Think Strategically

• Identifies gaps or potential inconsistencies in business results, performance data, processes or systems by recognising patterns in information
• Prepares contingency plans for identified problems and situations that might occur
• Proactively take considered action to ensure that a current problem which could be ignored in the short term does not escalate

Solve Problems

• Proactively identifies problems and seeks root cause
• Analyses information objectively and thoroughly and identify gaps or potential inconsistencies in operational results, performance data, processes or systems by recognising patterns in information when solving problems
• Develops and implement appropriate action plans breaking complex tasks into manageable parts

Make Decisions

• Makes decisions within framework of company policies and within set time lines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Stands by own beliefs and decisions with self confidence

Plan

• Establishes priorities, operational plans that ensure the best utilisation of resources in area of responsibility
• Takes into account consequences of planning on area of responsibility with regards to organisational processes, budgets, resource- availability and the external environment

Empower

• Mentors and coach subordinates in department by devoting significant time to provision of one-on-one coaching and support to others
• Works with subordinates to create individual development plans that are clearly linked to business, team, and individual needs and goals
• Delegates to individuals at the appropriate level

Manage Performance

• Follows through on commitments made and deliver on them to achieve set objectives and targets
• Takes accountability for own and or subordinates actions and implements corrective action where required
• Defines clear and stretching department goals and standards in line with strategic initiatives and objectives
• Implements and manages appropriate control mechanisms to ensure department objectives are achieved
• Uses appropriate behavioural skills to resolve operational performance problems
• Acts as a role model and motivates others to achieve the highest standards of quality and efficiency
• Determines employees’ strengths and weaknesses relative to demonstrated behaviours and job requirements and implement appropriate development plans

Handle Pressure

• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
• Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
• Calms others who are expressing frustration or anger "

Innovate

• Generate unique alternatives, options or solutions to problems

Manage Change

• Manages planned changes that may be brought about as a result of internal and or external circumstances
• Ensures that the department responds to the changing environment and stakeholders needs and expectations"

Influence

• Persuades, convinces and influence others towards point of view as leader of the department by being aware of self ,others and context
• Displays appropriate, written presentation and oral communication aligned to audience requirements
• Projects credibility and confidence even when faced with obstacles

Assert Authority

• Gets one’s point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced
• Asserts self during interpersonal situations
• Maintains and projects confidence, even in adverse circumstances
• Makes a positive personal impact that is clear and concise for the audience
• Facilitates open, direct two-way communication
• Expresses disagreement with peers or more senior colleagues, tactfully and appropriately

Collaborate

• Recognises conflict among team members and deal with it effectively
• Identifies and improves communication to bring conflict within the team into the open and facilitate resolution
• Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding

Communicate

• Assesses the needs of audience in order to deliver appropriate message and content
• Applies communication strategies to ensure inputs from role players are discussed and acted upon
• Actively shares information and ideas, and encourages others to share their views and concerns
• Recognises and proactively deal with situations with potential for miscommunication leading to damaged relationships

go to method of application »

Description

• To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

• Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Previous Cashier experience

Customer Service     

• Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.
• Be willing to assist Customers with their needs through clear and effective communication
• Assist the Customers with requests, queries and complaints and resolve or escalate to management
• Offer fast, friendly and efficient service to all Customers
• Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking      

• Controlling of Store floats (Petty Cash, Till Floats, Change Floats)
• Change ordering and dispensing
• Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger
• Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)
• Ensure that all returns are valid and done correctly
• Cash Clearance to be actioned and queries to be resolved
• Ensure pick-ups are done timely
• Carry out End of Day sessions on all Point of Sale (POS) terminals
• Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal
• Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection 
• Ensure daily takings are collected by the Cash in Transit (CIT) Company.

go to method of application »

Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.

Requirements:

• Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
• Must have well developed business acumen
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Own transport is preferable with valid drivers licence
• Must have own cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
• Must have strong Human Resources Management skills
• Attention to detail

Strategic Management

• Develop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiatives
• Grow and Protect Market Share
• Grow transactions, sales and market share in store as defined in the budget
• Achieve sales budgets and growth objectives
• Manage and promote the customer loyalty programmes and 3rd party credit
• Develop action plans to protect the markets where competitors are entering the markets.
• Ensure Store Business plans are implemented and updated when required

Customer Service

• Manage the implementation and monitoring of the Customer Service strategy in the store
• Ensure an effective Delivery Service is maintained within the store as per company policy
• Grow and maintain VIC and charge card client base
• Recommend Range improvements to suite the market

Asset Control

• Manage and control shrinkage within the Store as per policy
• Protect Assets (Cash, Stock and Fixed)
• Managing Debtors within the Store
• Analyze security requirements and recommend changes in the Store.
• Ensure physical security measures in the store are implemented and maintained.

Business Trade Licenses (Countries)

• Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable

Human Resource Management

• Manage manpower requirements in line with the Company and Division strategy
• Ensure Succession Planning & Career pathing is in place within the store
• Ensure open communication / relations with the Store Employee Forum and staff.
• Ensure training & Development is in place for the store.
• Manage Employee Relations within the store

Maintaining Store Standards

• Conduct daily floor walks
• Ensure implementation of agreed Action Plans (PIP’s) where necessary
• Monitor adherence of Company standard compliance in the Store
• Ensure maintenance of housekeeping standards
• Ensure merchandising policies and standards are adhered to
• Ensure ready for business is implemented within the stores
• Ensure lighting, store and racking is maintained in good condition

Stock Management

• Ensure stock is ordered and received as per policy
• Ensure that damage stock is cleared as per policy
• Implement Obsolete / deranged stock action plans as per policy
• Manage the slow moving stock as per policy
• Implement excess stock action plans as per policy

Store Safety (OHSA) Standards

• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure all required checklists are completed
• Ensure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislation
• Investigate, report and manage OHSA Incidents

Expense management

• Manage the Store to the Financial Model and benchmarks
• Maintenance of expenses in line with budget within the store

Insurance Claims Administration

• Report all incidents to the relevant insurer.
• Liaison with relevant insurer on the claim particulars and validity of the claim
• Submission of documentation to the relevant insurer.

Management of CB Way

• Implement and maintain controls and disciplines as per the CB Way

Lead with Vision

• Establishes a clear and compelling outcomes for area of responsibility
• Develops appropriate action plans in order to achieve established outcomes
• Ensures that employees understand their role towards the achievement of the department’s outcomes
• Motivates employees to achieve the established outcomes
• Proactively identifies and addresses issues and risks within own department that may impede the delivery of the department’s outcomes

Provide Direction

• Develops operational plans to enable the achievement of set objectives
• Ensures adherence to policies and procedures within area of responsibility
• Sets example as a driver of company values and motivate and support employees in department so that others can buy into vision, mission and values"

Drive for results

• Constantly looks for and acts on opportunities to improve department performance
• Works to exceed goals set by others
• Develops stretching goals for self and department, working consistently and tenaciously to meet these
• Implements clear control mechanisms to measure results against department performance objectives
• Identifies barriers to performance and persists in overcoming them
• Assists team members in achieving their goals
• Proactively anticipates and acts on trends and evolving needs"

Think Strategically

• Identifies gaps or potential inconsistencies in business results, performance data, processes or systems by recognising patterns in information
• Prepares contingency plans for identified problems and situations that might occur
• Proactively take considered action to ensure that a current problem which could be ignored in the short term does not escalate

Solve Problems

• Proactively identifies problems and seeks root cause
• Analyses information objectively and thoroughly and identify gaps or potential inconsistencies in operational results, performance data, processes or systems by recognising patterns in information when solving problems
• Develops and implement appropriate action plans breaking complex tasks into manageable parts

Make Decisions

• Makes decisions within framework of company policies and within set time lines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies
• Stands by own beliefs and decisions with self confidence

Plan

• Establishes priorities, operational plans that ensure the best utilisation of resources in area of responsibility
• Takes into account consequences of planning on area of responsibility with regards to organisational processes, budgets, resource- availability and the external environment

Empower

• Mentors and coach subordinates in department by devoting significant time to provision of one-on-one coaching and support to others
• Works with subordinates to create individual development plans that are clearly linked to business, team, and individual needs and goals
• Delegates to individuals at the appropriate level

Manage Performance

• Follows through on commitments made and deliver on them to achieve set objectives and targets
• Takes accountability for own and or subordinates actions and implements corrective action where required
• Defines clear and stretching department goals and standards in line with strategic initiatives and objectives
• Implements and manages appropriate control mechanisms to ensure department objectives are achieved
• Uses appropriate behavioural skills to resolve operational performance problems
• Acts as a role model and motivates others to achieve the highest standards of quality and efficiency
• Determines employees’ strengths and weaknesses relative to demonstrated behaviours and job requirements and implement appropriate development plans

Handle Pressure

• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
• Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
• Calms others who are expressing frustration or anger "

Innovate

• Generate unique alternatives, options or solutions to problems

Manage Change

• Manages planned changes that may be brought about as a result of internal and or external circumstances
• Ensures that the department responds to the changing environment and stakeholders needs and expectations"

Influence

• Persuades, convinces and influence others towards point of view as leader of the department by being aware of self ,others and context
• Displays appropriate, written presentation and oral communication aligned to audience requirements
• Projects credibility and confidence even when faced with obstacles

Assert Authority

• Gets one’s point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced
• Asserts self during interpersonal situations
• Maintains and projects confidence, even in adverse circumstances
• Makes a positive personal impact that is clear and concise for the audience
• Facilitates open, direct two-way communication
• Expresses disagreement with peers or more senior colleagues, tactfully and appropriately

Collaborate

• Recognises conflict among team members and deal with it effectively
• Identifies and improves communication to bring conflict within the team into the open and facilitate resolution
• Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding

Communicate

• Assesses the needs of audience in order to deliver appropriate message and content
• Applies communication strategies to ensure inputs from role players are discussed and acted upon
• Actively shares information and ideas, and encourages others to share their views and concerns
• Recognises and proactively deal with situations with potential for miscommunication leading to damaged relationships

go to method of application »

Description:

• To plan, organise, control, and coordinate the day-to-day Information Technology activities, ensuring that systems, services, and infrastructure work reliably and securely. To provide guidance and leadership to the IT functions and its technical personnel.

Requirement:

• NQF 7 with minimum 3-5 years relevant experience in similar position
• Practical and theoretical knowledge IT Systems, Services and Infrastructure
• General management knowledge and skills
•  Proven Technical experience in computer software and hardware, including servers and systems.
• Proven Leadership to effectively manage IT personnel and set department priorities.
• Proven process enhancement to develop and implement policies and procedures for IT in order to assess and improve processes.
• Strong written and verbal communication in order to communicate with team members, management personnel, and end users.
• Problem solving addressing user issues with software, hardware, and servers

General IT Operations Management

• Directing activities of IT Technical personnel to both support end users and to assist with IT upgrades and directives.
• Develop IT policies and procedures to ensure that the department operates effectively and reliably.
• Develop guides for users and technicians, such as FAQ documents or employee handbooks for IT department personnel.
• IT Operations Monitoring
• Ensure adherence to monitoring of servers, networks, computer and data integration services systems for irregularities and performance issues.
• Ensure adherence to monitoring of back-ups for IT Systems.

go to method of application »

Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Requirement:

• Grade 12 with at least 2 (two) years retail management experience
• Valid Drivers license
• Valid ID or valid work permit (local)
• Must have strong accounting skills
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Must have own transport and cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation
• Must have strong Human Resources skills

Date Approved:

• Assist the Store Manager to make immediate action on any non-compliance once identified
• Assist the Store Manager to manage Damage, Obsolete and Slow moving stock items

Strategic Management

• Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

Grow and Protect Market Share

• Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan
• Assist the Store Manager to achieve sales budgets and growth objectives by Category
• Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc)
• Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency
• Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

• Assist the Store Manager with implementing and monitoring the Customer Service strategy
• Assist the Store Manager to maintain Customer Audits above 95%
• Assist the Store Manager with a reliable, prompt Customer Delivery Service
• Assist the Store Manager to grow and maintain VIC client base
• Assist the Store Manager to achieve Transaction budgets
• Assist the Store Manager to recommend Range improvements to suite the market
• Assist the Store Manager to take action on Customer Surveys (implement action plans when required)
   

go to method of application »

Description

• Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends, and Public Holidays
• Must be able to work under pressure

Job Description

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way
• Loss Prevention and Security
• Identify any gaps in the displays, investigate causes and report any concerns to management
• Be aware of suspicious behaviours or people and report any suspicions to management
• No product to be loaded for a Customer without proof of purchase or required documentation

go to method of application »

Description        

• Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.

Requirements 

• Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Must be literate
• Must have strong numeric skills
• Proven attention to detail
• Must be able to work under pressure
• Must be willing to work shifts, weekends and Public Holidays

Security   

• Ensure no goods leave Cashbuild stores without the relevant documentation
• Completed correct and full
• Correct date, time, sequence and signature on document has been captured
• Ensure all Customer returns are correctly recorded in the End Controller book and authorised
• Ensure back up employee available for area of responsibility with shift changes, lunch and tea breaks
• Sign the End Control keys IN / OUT daily
•  All exit / entry doors must be closed if not in use
•  To ensure that loading and off-loading shutter doors are closed at all times where not in use
•  Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
• Conduct random searches on Employees when they leave the Store

Customer Service   

• Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
• Direct Customers to relevant person who can assist him / her.