System Support Coordinator: ICT Management Services, Ref No. WCMD 02/2025 at Western Cape Government

Job Purpose    

• The Mobility Department , Western Cape has an opportunity for a suitably qualified and competent individual to render ICT Management services to Government Motor Transport. This post is stationed in Maitland.

Minimum Requirements    

• 3-year National Diploma/B-degree (equivalent or higher qualification); A minimum of 3 years experience in an ICT/ management environment; A valid (Code B) or higher driving licence. 
• NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Recommendation    

• Experience in an ICT/ management environment

Key Performance Areas    

• Oversee and manage the GMT ICT component and resources responsible for ICT products, installation, troubleshooting and maintenance of GMT ICT systems and information and project management; Ensure the management of the ICT (GMT) projects; Manage GMT ICT SLA’s with external service providers; Manage Human Resources; Determine and Communicate Financial requirements associated with ICT Procurement and Projects.

Competencies    

• Knowledge of the following: Information Systems Technology and Software; Working procedures in terms of the working environment; Configuration Management processes; Data Management; Network Hardware, Protocols, and Standards; Public Management and Administration; Skills needed: Written and verbal communication skills; Proven computer literacy; Analytical thinking; interpersonal skills; Effective supervisory
• abilities; Policy formulation expertise; Office planning proficiency; Politically correct and sensitive skills; Management capabilities; Innovative thinking; Ability to interpret and apply policy; Systematic approach; Planning and organisational skills; Leadership qualities; Human Resource Development abilities; Capacity to work under pressure; Self-motivated; Professional approach to service delivery; Value-adding mindset; Presentation skills;Problem-solving and analytical skills.