Systems Analyst at IQ Business

Key Responsibilities and/or output areas include, but are not limited to:

Advanced Requirements Gathering and Analysis:

• Lead the collection and documentation of business and technical requirements from stakeholders.
• Conduct in-depth feasibility studies, cost-benefit analyses, and risk assessments for proposed solutions.

Complex System Design and Development:

• Translate business requirements into functional and technical specs.
• Design and propose system solutions, including process models, specifications, and architecture and collaborate with developers on systems solutions.

Implementation and Quality Assurance:

• Liaise with developers, vendors, and IT teams to ensure system designs are accurately implemented.
• Assist with system testing, user acceptance testing (UAT), validation and quality assurance.
• Support the deployment and integration of new systems or enhancements.

Maintenance and Continuous Improvement:

• Experience in providing expert-level support and maintenance for existing systems beneficial.
• Proactively identify opportunities for system improvements and enhancements.
• Implement updates and improvements to existing systems as needed.

Documentation and Training:

• Create and maintain comprehensive system documentation, including user manuals, technical guides, and process diagrams.
• Conduct training sessions and provide advanced support to end-users and stakeholders on system functionalities and best practices.

Skills and Competencies:

• 5-8 years of experience as a Systems Analyst or in a related role

Technical Expertise:

• Deep understanding of system analysis and design methodologies.
• Extensive knowledge of software development lifecycle (SDLC) and agile methodologies.
• Experience with programming languages (Java) and system integration.
• Project experience in a cloud-based environment, specifically AWS.
• Modeling tools (UML, ERD), SQL, system diagramming tools, API documentation platforms
• Experience with tools such as Confluence and Jira.

Analytical and Problem-Solving Skills:

• Strong analytical skills with the ability to tackle complex systems and processes.
• Expertise in translating intricate business requirements into detailed technical specifications.

Advanced Communication Skills:

• Excellent verbal and written communication skills, with the ability to communicate complex technical information clearly.
• Strong presentation skills for stakeholder engagement and decision-making processes.

Education Qualification:

• Matric.
• University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution.
• Relevant certifications (e.g., CBAP, CCBA, PMP) are highly desirable.