Systems Analyst Team Leader at FNB South Africa

Are you someone who has:

• Minimum 5 years experience in a Senior System Analyst or Team Lead role.
• Previous experience working on large projects involving multiple development Teams.
• Working knowledge of the Camunda workflow engine.
• Experience in Disciplined Agile Delivery practices.

Are you someone who focuses on:

• Continuous Improvement:   Explore and implement ways to enhance the quality of existing services, processes, and systems for greater efficiency.
• Customer Service:   Deliver exceptional service that exceeds customer expectations through proactive, innovative, and appropriate solutions by resolving queries quickly and effectively.
• Stakeholder Management:   Cultivate and manage objective working relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff members, by providing input to validate business requirements.
• Communication:   Liaise with the System Analyst to communicate system requirements to necessary audiences, such as testers, developers, business analysts, infrastructure, production support, and other systems analysts.
• Functional Definition:  Support the System Analyst to define and document the functions that the system must perform and its functional boundaries, analyzing required interactions between the system and its environment in terms of interface and integration constraints.
• Governance Compliance:   Ensure all Systems Analysts understand, comply with, and align to all steps within IT development and meet governance in terms of legislative and audit requirements.
• Requirement Analysis:  Ensure that System Analyst analyze system requirements, perform impact assessments, document and maintain the set of system requirements with associated rationale, effort, decisions, dependencies, and assumptions.

Additional requirements:

• Traceability Management:   Support the Analyst to manage traceability between system requirements and derived artifacts, including system models, to relevant detail and high-level test scenarios.
• Testing Oversight:   Ensure adequate tests are performed or reviewed for all configuration and development tasks. Ensure that testing yields acceptable performance levels for the changes delivered and that the application is not adversely affected.
• Change Management:   Manage system and scope changes for existing projects to handle scope change requests effectively.
• Performance and Development:   Continuously assess own and Team member performance, seek and provide timely and clear feedback, and request training where appropriate. Plan and manage performance, skills development, employment equity, talent, and culture of the team to improve innovation, efficiency, and competencies.
• Development Culture:   Participate and contribute to a development culture where information regarding successes, issues, trends, and ideas are actively shared.

End Date: December 20, 2025