Systems Business Analyst at Salt South Africa

• Looking to kick-start your Business Analyst career in an environment where you’ll actually learn, grow, and make an impact?
• This is a great opportunity to join a well-established retail business where operations and technology work hand-in-hand. You’ll be part of a collaborative team that supports critical supply chain systems – giving you exposure to real projects, real users, and real business impact from day one.
• If you’re someone who is curious, eager to learn, and wants to build a solid foundation in Business Analysis – this role offers exactly that.

Why This Role?

• Hands-on exposure to real business systems and operations
• Work closely with experienced analysts, engineers, and stakeholders
• Be involved in projects that impact day-to-day business performance
• Strong learning environment with mentorship and growth opportunities
• A great stepping stone into a long-term BA or Product career

The Role

• You’ll support the team in bridging the gap between business needs and system solutions – helping ensure processes run smoothly and improvements are implemented effectively.
• This is not just a documentation role – you’ll be involved in understanding how the business operates and helping improve it.

What You’ll Be Doing

• Assisting with gathering and documenting business requirements
• Supporting the team in analysing processes and identifying improvements
• Helping manage and track change requests from stakeholders
• Working alongside operations and tech teams to support system updates
• Participating in testing (including UAT) to ensure solutions work as expected
• Assisting with user support and troubleshooting system-related queries
• Creating basic documentation, guides, and training material
• Supporting workshops and stakeholder sessions

What We’re Looking For

• 1-3 years’ experience in a Business Analyst or similar role
• Degree or diploma in Business, IT, Supply Chain, or a related field
• Strong interest in systems, processes, and how businesses operate
• Good communication skills and confidence working with different teams
• Detail-oriented with a problem-solving mindset
• Comfortable using tools like Excel and other Microsoft Office products

Nice to have:

• Exposure to retail, supply chain, or e-commerce environments
• Basic understanding of testing, system support, or process mapping
• Any exposure to BA methodologies or tools