Systems Business Analyst: Supply Chain at Ackermans

EXPERIENCE REQUIRED

Essential:

• 2-5 years’ experience Supply Chain and Logistics role within Retail, demonstrating significant experience with:
• Detailed understanding and hands-on experience with Warehouse Management Systems and familiarity with ERP systems.
• In-depth knowledge of supply chain processes, including procurement, inventory management, warehousing, distribution, and logistics.
• Experience in optimizing warehouse layouts, improving picking, and packing processes, and enhancing distribution center efficiencies.
• Proficiency in documenting business requirements and process maps specifically related to supply chain and warehouse operations.
• Collaboration with IT and third-party vendors to enhance supply chain and logistics systems integrations.
• Oversee comprehensive testing protocols for supply chain systems.
• Lead projects focused on enhancing supply chain efficiencies, from system upgrades to process optimizations.
• Develop and deliver targeted training programs for supply chain systems.
• Provide ongoing support for supply chain systems.
• System Architecture understanding (area specific – integration environment/technical competency)
• Unified Modeling Language
• Utilize UML to clearly depict and analyze supply chain processes, enhancing system designs and operational workflows within the warehousing context.
• Basic Oracle / Structured Query Language (SQL) – Area specific

QUALIFICATIONS REQUIRED

Essential:

• Grade 12 Certificate/Matric
• A relevant Degree and or Higher National Diploma (Information Technology, Computer Science, System Design, Management Science, Business studies, Information Systems, Business Analyst)

Preferred:

• Project Management Diploma/Certificate

JOB RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

• Strong understanding of supply chain and logistics principles, specifically within the context of Apparel Retail.
• Expertise in Warehouse Management Systems and the ability to leverage technology to optimize supply chain processes.
• Knowledge of supply chain analytics and the ability to utilize data to drive decision-making and process improvements.
• Familiarity with supply chain industry standards and best practices, particularly in the context of warehousing and distribution centres.
• Waterfall and Agile working methodologies and principles.
• Working knowledge of implementing and maintaining systems/services/applications.
• Knowledge of PMBOK and BABOK management principles
• Ability to compile quantitative and or qualitative information/reporting.
• MS Suite Intermediate - Advanced user.
• Knowledge of Personal Data Protection – POPIA.

Working knowledge of:

• Cloud based (SaaS) software applications that can enable services.
• Hardware and Software lifecycle management
• SDLC
• Change Control governance principles and Defect management.
• Fit for purpose system integration in an ERP- and non-ERP environment.
• Process Mapping tools (Draw.io, etc)

SKILLS required:

• Planning
• Analytical
• Critical thinking
• Multi project/activity management
• Prioritisation of projects/activity/resources
• Requirement’s elicitation
• Risk management
• Facilitation
• Communication