Systems Engineer Backups Level 1 at AVI Limited

Job Specification:

Key Performance Areas:

• Ownership of enterprise-wide Veeam Backup infrastructure and system backups.
• Installing, configuring, maintaining, and optimizing all infrastructure components such as server hardware, storage systems, virtualisation platforms, software automation and monitoring and supporting software systems.
• Perform close monitoring of the systems using the relevant monitoring tools and react quickly to alerts as well as resolve complex problems as they occur.
• Install, configure, administer and maintain SAP and other business-critical systems to OS level (which include but is not limited to: SAP ERP, CRM, Solution Manager, MS SQL, MSBI) 

Further Responsibilities Include:

• Implement changes/upgrades where appropriate in line with the change management procedures in place
• Administer and maintain the system monitoring and management platforms
• Play a key role in upskilling first-line support team members to ensure they understand the systems infrastructure landscape and how these could affect the performance of the AVI Client base.
• Mentor and cross-skill members of the Infrastructure teams (SD, Field Engineers and SD agents) 

Minimum Requirements:

Experience:

Essential:                                                                       

• 1-year Veeam Backup and Recovery administration 

Advantageous:

• 1-year Microsoft systems administration including Windows Server, Active Directory and MS Exchange
• 1-year Enterprise storage administration (TinTri, Dell, HP)
• 1-year Enterprise server administration (Dell and HP)
• 1-year Virtualisation administration (VMWare)
• 1-year SCCM, SCOM, SCSM and EMS administration

Qualifications:

• Matric
• Tertiary Degree or Diploma in IT and/or Engineering would be advantageous 

Certifications:

Essential:

• Veeam VCP6.7 Foundations 

Advantageous:

• Valid VCP6.5
• Valid MTA (Microsoft Technology Associate)
• Valid MCSE
• MS System Centre (SCCM, SCOM, SCSM, Orchestrator)
• MS Enterprise Mobility Suite (EMS - RMS, ATA)
• DCA (Dell Certified Associate) - PowerEdge
• DCA (Dell Certified Associate) – Storage 

Additional Requirements:

• Management and resolution of complex systems implementations and outages
• Identifying, owning and management of Systems Management, Deployment and Monitoring tools
• Operation of management and monitoring tools to identify and provide solutions to performance and capacity of systems
• Provide expert input to Systems Engineering architecture and projects to ensure that best practice is applied
• Provide input into Systems processes, procedures, standards and guidelines
• Provide ongoing cross-skilling and training to ITSS personnel 

Good Understanding and Working Knowledge Of:

• LAN and WAN and IP Telephony technologies
• Wi-Fi technologies and infrastructure
• Protocols such as HTTP, DNS, SMTP, SNMP and other web-based protocols
• Networking principles – TCP, UDP, FTP, firewall technologies (e.g. Fortigate) 

Competencies:

• Thinking Analytically
• Interpreting Data
• Building Relationship
• Articulating Information
• Staying Composed
• Recovering from Setbacks
• Embracing Change
• Keeping Commitments

Closing Date: 21st, May 2022