Systems Manager at Shoprite Group of Companies

Job Objectives

• Efficient day to day running of the Systems department. 
• Management of daily incidents raised through IT Service Desk on behalf of users within the campus. 
• Ensure all warehouses within the Eastern Cape division are performing optimally on all systems based on site specific operational design. 
• Responsible to DC Management for procurement, administration, issuing, collection, repair and maintenance of all IT equipment. 
• Develop and manage preventative maintenance programs through management of key service providers. 
• Design operational procedures to enhance Supply Chain operations within the park during changing environments. E.g.: peak, riots, volume dips/spikes, pop-up DC’s, new site openings etc.
• Collaborate with all functional departments/cross-functional teams within the campus.  
• Collaborate with relevant IT departments to develop best practices and resolve queries within the Eastern Cape supply chain.  
• Collaborate with DC’s and support personnel within the group to formulate best practices. 
• Analyse DC operations performance data to formulate best operating practices. 
• Manage operational team usage of the system through use of relevant IT reports. 
• Conduct regular audits to ensure all necessary processes are followed with regards to operational activities as well as system access across all platforms  
• Management of downtime on DC operations/machinery regarding IT equipment only.  

Qualifications

• Relevant Supply Chain qualifications (desirable) and/or 
• Relevant IT qualifications (desirable) 

Experience

• Minimum of two years in a similar role, Warehouse operations experience.