Takealot Platform Coordinator (JB4933) at Kontak Recruitment

Minimum Requirements:

• Proven experience in e-commerce platform management, preferably with Takealot.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy in data processing.
• Proficient in using booking websites and seller portals.
• Basic knowledge of invoicing systems and document preparation.

Duties and Responsibilities: 

• Process lead times for multiple branches, ensuring accuracy and timely completion.
• Print barcodes, shipping labels, and shipping notes for all deliveries.
• Book and manage branch deliveries using Courier Guy and booking platforms.
• Allocate deliveries efficiently via the designated booking platform.
• Manage overstocked products and customer returns, ensuring bookings are completed within 15 days to prevent disposal by Takealot.
• Book removal orders under the "Collections" category on the Takealot booking website.
• Investigate and handle goods rejected at Takealot Distribution Centers (DCs).
• Monitor and resolve issues listed under the "Exceptions" tab on the booking site.
• Book rejected goods for collection promptly and accurately.
• Respond to customer invoice requests within 24 hours to maintain compliance with seller metrics.
• Generate invoices using a standardized company template.
• Save and upload invoice PDFs to the seller portal efficiently.
• Add new products to the platform, sourcing images and relevant details from internal stakeholders.
• Accurately categorize products and input all required data.
• Manage and implement requested edits to existing product listings.
• Monitor stock levels and analyze sales data from the last 30 days.
• Ensure balanced stock levels across all distribution centers (DCs).
• Place replenishment orders to maintain adequate inventory for fast-moving items.
• Update and manage backend stock levels and advertising wallets.
• Track and maintain packaging stock, marketing materials, and additional supplies (e.g., caps and washers).