Team Lead Non - Motor at Old Mutual

Job Description

The team leader will lead, monitor, and supervise the team, to achieve goals that contribute to the growth of the organization. The Team leader will be responsible for motivating and inspiring their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.

• Manages Non-Motor Claims and inventory, including management of team performance
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Communicates deadlines and sales goals to team members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Conducts team meetings to update members on best practices and continuing expectations
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

Job Requirements: Experience and Qualifications

• National Diploma/ Degree
• 5 years in people management /Leadership
• 5 years short terms insurance
• 5 years customer experience

Skills

Education

Closing Date

• 05 October 2022