Team Leader: Banking Operations & Administration at Absa South Africa

Job Summary

• To coordinate, plan & deliver day-to-day team tasks & activities in order to execute operations & admin transactions accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs.

Job Description

People Management:

• Coach, mentor and manage team members toward driving business objectives and ensuring colleague development

Capacity Planning:

• Continuously plan the execution of team duties against plan and service level requirements

Operational excellence:

• Supervise and support the execution of priorities by team against service level agreements and customer outcomes

Compliance and Risk Management:

• Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Administration:

• Effectively fulfil all required administrative duties, including tracking and reporting

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)