Old Mutual was established in Cape Town in 1845 as South Africa's first mutual life assurance society. Our purpose is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create a positive future for them, their families, their communities and broader society.
Analyze campaign data and effective reporting on campaigns
Campaign Management
Team commissions
Campaign conversion management
Reporting
Ability to lead a team and achieve monthly targets set out by business
Lead management
Team morale and motivation to achieve set targets
Continuous development of Consultants
Improvement of day to day functionality in area
Overall improvement of achieved targets
Job Requirements
2/4 Years’ Experience in leadership role
Contact Centre Experience
Short term insurance experience
RE 5 Qualification
FAIS Credits
Relevant Compliance (CPD, Class of Business)
Additional Details
Strategic : Is able to understand, identify and acts on broader opportunities in order to drive longer term, value-adding change.Applies judgement effectively. Identifies and acts on market and/or competitor trends/opportunities
Building Relationships : Build and Maintains strong relationships to better understand our partners and customers better. Identify people’s needs, interests, and inform and influence easily. Interact with people and engages through simple and powerful communication.
Old Mutual Insure way of selling : Wins and retains partners and customers by identifying their needs of business challenges and matching them to the OMI products and services. Identifies opportunities to win more business through up-selling.
Negotiating & Deal closing : Understand partner and customer drivers and leverage them to create negotiation power. Responds positively to objections and addresses our partner and customer’s needs to successfully close a sale. Use range of techniques and approaches to make agreements that add value for OMI and our partners and customers (Win:Win)
Competing to win : Knows OMI’s products, value propositions and differentiations and leverages it against the competition. Knows what the competitors are offering, how OMI compares and used market data/tools to beat the competition.
Customer : Putting the customer at the heart of business decisions and driving to improve value for customers.
Collaboration : Creates trust, respect and builds meaningful relationships. Able to handle a wide range of relational challenges to ensure collaboration across boundaries.
Personal Mastery : Learns and actively works to build self-awareness; develop through experience and feedback from others. Copes effectively with stress and has the resilience to take on stretching and challenging assignments. Adjusts effectively to work within new work structures; processes; requirements and cultures.
Executing : Displays consistent energy, drive and perseverance in order to deliver results. Demonstrates a willingness to take calculated risks to achieve stretch performance goals.
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