Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
Job Description
This role is ideal for a talented, motivated and dynamic Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Service Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a constant.
The Assistant Manager is responsible for creating a positive environment and culture with an engaged team aimed at solving for our internal and external customers by finding suitable solutions. The overall purpose of the campaign is to facilitate the online transaction of UK based customers wanting to trade their vehicles via an online platform.
Key Responsibilities Areas:
People
Stakeholder Management
Analytical
Financials
Behavioural Traits Required
Strong Planning & Organisational skills
Job-Related Knowledge, Competencies & Skills Required
Qualifications
Essential
Preferred
Experience Required:
Essential
Preferred
Build your CV for free. Download in different templates.
Join our happy subscribers