Technical Advisor - Cape Town at PERI

What you'll do on a typical day:

• Responsibilities for supervision activities
• Participation in technical meetings with clients
• Supervise/train customers in safe and efficient assembly and application of PERI systems.
• Check erected formwork & scaffolding and comment on design conformity using site observation documents.
• Identify and liaise with site management to report misuse and damages of PERI material (rental and sale).
• Gather required information and communicate with all relevant employees of PERI South Africa.
• Support verification of customer complaints and assist Order Management to execute appropriate customer service measures.
• Responsibilities for project management activities (when applicable)
• Liaise with all internal stakeholders to effectively execute operational solution and those agreed processes are followed.
• Attend client and supplier meetings to support trouble shooting and provide progress updates.
• Reporting of project delivery status to operations admin.
• Escalate performance issues or risks to senior management for adequate mitigation.
• Drive business excellence through continuous improvement reporting i.e.

What you'll need to be successful:
Qualification and experience required

•   Minimum 5 years of formwork experience or 6 years’ experience as a carpenter, mason or similar on site.
•   Construction site experience is crucial.
•   Tertiary qualification in civil or mechanical engineering will be advantageous.

Skills/Attributes

•   Ability to read and understand formwork drawings.
•   Able to work independently and to take on responsibility.
•   Willingness to travel
•   Excellent organisational and communication skills
•   Customer service mindset
•   Strong interpersonal skills. Must be able to liaise with employees at all levels.
•   Hands-on and problem-solving attitude
•   Goal-oriented, trustworthy, and reliable person.
•   Fluent in English
•   Computer and Microsoft Office proficiency
•   An understanding of AUTOCAD or PERICAD will be advantageous.