Technical Analyst at Santam Insurance

The role

• Santam Product Management is looking to recruit an Technical Analyst to provide actuarial and data analytics support for the conceptualisation, development and maintenance of client value propositions.
• This role invites a driven, technically competent and highly creative individual to help shape the future suite of Santam insurance offerings. This is a permanent opportunity based in either Western Cape or Gauteng.

What will you do?

Loyalty and Rewards

• Conceptualise, model, develop and manage a loyalty and rewards programme.
• Collaborate with group stakeholders to ensure the rewards programme aligns with the product portfolio strategy, business unit strategy and group-wide rewards strategy.

Actuarial

• Provide actuarial expertise and support to the Head of Product Strategy on all product management initiatives.
• Conduct actuarial and statistical analyses related to product pricing, reserving and risk assessment.
• Ensure compliance with relevant insurance regulations and actuarial standards.

Data Analytics

• Develop and manage a Product Management dashboard that tracks lead and lagging indicators of product utility, product performance, product competitiveness and client sentiment.
• Analyse product performance metrics, marketing campaign results and growth initiatives to inform data-driven decision making on products.
• Support product managers with insights derived from data to innovate and improve products in a manner that aligns with future market trends and the business unit strategy.

Qualification and Experience

• Bachelor’s degree in Actuarial Science, Mathematics, or Statistics.
• Minimunm of 5+ year experience in an Actuarial/Statistic/Data Analyst role.
• Proficient in actuarial techniques including pricing, reserving, risk modelling, and statistical analysis.
• Skills in financial modelling, data manipulation, and predictive analytics to assess product and campaign effectiveness.
• Competent in designing and managing rewards programme metrics and actuarial valuation of loyalty schemes.

Behavioral Competencies

• A proactive and innovative product manager, with a passion to develop value propositions that delight our clients and future-proof the business.
• Analytical mindset with strong problem-solving skills to translate complex data into actionable business insights.
• Excellent communication and presentation skills, able to convey technical actuarial concepts to non-actuarial stakeholders.
• Collaborative and able to work cross-functionally with underwriting, marketing, operations and I.T. development teams.
• Meticulous and committed to accuracy and compliance in actuarial analysis and reporting.
• Adaptable and willing to experiment continuously to unlock new opportunities for value creation.
• Strong organisational skills with the ability to manage projects effectively.