Technical Apprentice Trainer (Automotive) - Fixed Term at GP Strategies Ltd

Job Purpose

This opportunity is a 12-month Fixed Term Contract 

To support the apprentices/technicians in competence development by delivering appropriate training to the client network. This includes the development of training plans, analysis of competence and target training provision in compliance with South African and global strategic requirements. In addition, being instrumental in the identification of customisation of training material and to support the customisation process for each client is required.  The entire function is to be fulfilled in line with client company policies and procedures and global best practice.

Principal Accountabilities

• Proficiency with required courses and delivery across the markets using most appropriate training methods
• Maintain a calendar to support new model technologies, competence and skills gaps plus business needs as appropriate
• Identify resource requirements, and work with the training Manager and the client central market support team to eliminate any restrictions and deliver a suitable solution
• Deliver Training as required; based on information from technical support functions  and competence needs as guided by The Training Manager and other sources
• Co-ordinate market requests, and find appropriate solutions
• To support the identification and assessment of the impact of new model technology on staff competency changes. 
• Report Monthly on the Academy Metrics, report findings
• Support the use of Excellence LMS to log training and attendance as required
• Maintain own technical knowledge and ability, through on-going self-study, technical training, both local as well as international e.g. UK Train the Trainer programmes
• Technical training of the dealer technical staff, in order to improve the overall diagnostic skill of the dealership personnel, ensure understanding and compliance of available resource libraries (TOPIx, EPQR)
• Theoretical training into the correct use of workshop equipment, diagnostic equipment and special tools in order that repairs are effective and permanent Budget management (this includes reconciliation and submission of travel allowance) 
• Delivery of programs within the approved budgets
• Participate in initial steps of budget planning

Knowledge, Skills & Experience Required

• Technically qualified as appropriate, time served apprentice
• Technical Training experience preferred, with 5 years’ workshop experience
• Thorough understanding of Outcomes based education
• Thorough understanding of motor trade legislative requirements particularly pertaining to training and development
• An outstanding knowledge of vehicle technology including electronic control, petrol and diesel technology
• Fluent English - spoken and written
• Awareness of automotive retail processes and factors influencing competence  development
• African Motor industry experience
• Ability to build excellent rapport and strong working relationships
• Excellent communication, presentation and organisational skills
• Expressly able to implement a coherent blended learning approach to training solutions
• Client-focussed with high degree of attention to detail
• Adaptable and flexible
• Proficient in MS Office applications
• Ability to work independently in a market with little supervision and using resources available
• Flexible, to support on market visits as required
• A self-motivator who sustains focus on results and assumes accountability for the effective conclusion of projects/tasks
• Facilitate improved dealer performance and addresses problems effectively 

Key Performance Indicators

•  Metrics will be derived as per the clients Academy
•  Delivery days against plan
•  Rolling Training plans for each market
•  Training Needs Analysis effectiveness
•  Training evaluation / Dealer satisfaction
•  Use of Excellence online booking and WBT
•  Achieve defined levels of delegate competence within the Dealer / country