Technical Assistant: Prepared at Woolworths

Introduction

• To provide full general administrative support to the Food Technologists with specific focus on compiling and maintaining the Departmental Quality, Safety and Sustainability systems.

Job description

• Administration and reporting of customer complaints, including distribution of complaints and samples, investigation, feedback and trending. Liaise with suppliers for close out.
• FPI (Specification system)
• Reports for the Technical team (including Supplier KPI & Good Business Journey)
• Preparation of food samples for quality control and tasting sessions. Assist with product tasting and compile feedback. (Able to handle, prepare non-halaal and non-kosher products).
• Submission of samples, co-ordination of laboratory testing between the department and the laboratory, including shelf-life testing.
• Compile, update and maintain the departmental Quality & Due Diligence system.
• Updating and checking integrity of quality management data and reporting thereof.
• General administration as may be required by the Technologists and Technical Manager.

Minimum requirements

• ND Food Technology/ BSc Food Science/ BSc Biotechnology
• Strong Computer literacy, including MS Word; Excel and Power point is a pre-requisite
• High quality /standard mind-set
• Passion for Food
• Administration systems knowledge and skills
• Ability to integrate and work across teams
• Ability to work under pressure
• Ability to prioritise and good time management skills
• Strong verbal and written communication skills
• Proven analytical and process ability
• Proven ability to accurately capture and record data
• Customer orientated
• Planning and Organising skills
• Minimum 1 year food industry experience