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  • Posted: May 31, 2021
    Deadline: Not specified
  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company


    Technical Business Analyst: Merchant Solutions

    Purpose Statement

    • Responsible for identifying card payment and related business needs/requirements, concerning a new idea/business opportunity and for large projects/systems
    • Requirements management.  Fully responsible for its accuracy and currency
    • Compile and execute test cases to ensure delivery is according to business requirements 
    • Analyse implemented solutions and recommend further improvements, which will improve service, quality and value
    • To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting. 
    • Ability to trouble shoot and resolve Terminal driving issues and/or queries



    • At least 5-7 years’ proven experience as Business Analyst (BA) within retail banking at card/mobile payment product level
    • Basic project management experience


    • Agile product development lifecycle experience
    • Experience of card payment as well as electronic channel management (in areas such as Merchant channels and Merchant Acquiring Back Office systems.)

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • A relevant tertiary qualification in Business Analysis

    Qualifications (Ideal or Preferred)

    • A relevant degree in Information Technology - Computer Science or Business Analysis


    Knowledge of the following areas are required to perform the job:

    • Agile product development lifecycle
    • System development lifecycle
    • Business analysis and design
    • Application development
    • Standards and governance
    • Testing practices

    Understanding of:

    • Capitec Bank’s systems environment
    • Capitec Bank business model
    • Agile product development lifecycle (Capitec way of work)
    • Card Payments: Branded/Scheme cards (MasterCard and Visa) - Credit, Debit, Stored Value cards. EMV contact as well as contactless offerings.
    • Best practices for Quality Assurance (QA)
    • TCP / IP network principles


    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Interpersonal & Relationship management Skills
    • Negotiation skills
    • Facilitation Skills
    • Presentation Skills
    • Influencing Skills
    • Planning, organising and coordination skills
    • Attention to Detail


    • Achieving Personal Work Goals and Objectives
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Persuading and Influencing
    • Writing and Reporting
    • Analysing

    Conditions of Employment

    • Clear criminal and credit record
    • A valid driver's license and own vehicle is required
    • Ability and willingness to work in an open plan environment
    • Willingness to travel nationally if and when required

    Method of Application

    Interested and qualified? Go to Capitec Bank on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Capitec Bank Back To Home

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