Technical Business Analyst at Silica

Requirement Gathering and defining new process

• Good understanding of existing processes
• Good understanding of the true requirement
• Proper Impact Analysis
• Relationship with business
• Ability to conduct requirement workshops internally and with external clients
• Curious to solve the problem holistically
• Ability to clearly define requirement with all the required detail so the developer knows exactly what to develop

Creating Rules

• Creating of JSON format rules
• Testing of all validations in rules
• Create simple rules, that meet the requirement
• Re-use rules if possible
• Create variables if existing rule has a different parameter/value but the same purpose and same validations
• Ability to review colleagues’ rules and identify gaps

 Production Support

• Identify root cause of the issue
• Liaise with developers to get to root cause
• Make sure problem is fixed across clients
• Make sure problem won’t re-occur
• Make sure problem is fixed across all environments
• Communicate clearly with all stakeholders on root cause and progress

Project Testing (QA)

• Compile test matrix
• Do end-to-end testing
• Efficiently record test results
• Liaise with developers if testing unsuccessful

UAT

• Manage UAT cycle with all parties involved, within the required timeframe
• Assist internal and external clients with user testing
• Provide training content and facilitate training for end –users
• Initiate change control and make sure change control requirements are met

Technical competencies:

• SQL
• Know how to read JSON
• Knowledge of software testing
• Experience with software implementation projects
• Process modelling
• Experience with working in project teams

Educational Requirements

• Matric essential
• Business Degree or Diploma in IT advantageous
• 3 years’ experience in business analysis
• Formal SQL training advantageous