AddressGrayston Office Park 128 Peter Road Sandton 2196
About Silica
Silica provides outsourcing and technology services to the retail investment market, as well as a unique wealth management platform and administration solution to enhance the customer experience.
About the job
The Role
The role requires an experienced, self-starter at a Senior level Contact Centre consultant who will own the resolution of rejected cases and the collection of outstanding
About the job
Development of C# backend services, which provide RESTful APIs and integrate other services and databases.
Our backend applications all provide RESTful APIs, but sometimes we int
About the Job
The Role:
We are looking for a passionate Full Stack Developer to join our Digital team. Our mission is to make investments accessible and you will be helping by finding new and c
Newly qualified or up to 1 years’ experience as a Software Developer or similar role in a financial services environment
Programming experience either at university or within a working envi
Test Manager
Takes responsibility for all phases of testing and the management of the testing activities within the Funds business for all projects and changes.
To develop and communicate an O
Key Performance Areas:
Build reports and perform data analysis
Formation of client charge models (rate cards) and analysis of costs attributed to these services.
Prepare and distribute
Key Performance Areas:
Build reports and perform data analysis
Formation of client charge models (rate cards) and analysis of costs attributed to these services.
Prepare and distribute
Role description:
Design and implement software solutions, on premise and in the Cloud (AWS).
Comprehend business strategies requirements, design and develop solutions to accommodate those nee
Day to Day function
Provide First Line System Support for Funds Trading Service Desk
Perform daily, weekly and monthly trends analysis
Perform Root Cause Analysis, with ana
Introduction:
This role is an ‘internal’ voice of the client, understanding client queries, seeking clarity where needed and resolving client constacts within acceptable times and agree
Key Performance Areas: (Specific Description of the job)
Analyse client requirements
Determine work to be done to meet client requirements
Document functional requirements
Determine impact
Roles and Responsibilities
Analyse client requirements
Determine work to be done to meet client requirements
Document functional requirements
Determine impact of system changes proposed
Role description:
Design and implement software solutions, on premise and in the Cloud (AWS).
Comprehend business strategies requirements, design and develop solutions to accommodate those nee
Purpose of the role:
Provide Business Insight to support the Client Engagement Team. This is done by:
Using approved technology to build dashboards and data models.
Working with the Data En
Role Purpose:
Full creditors function – obtaining authorisation, processing, payments, reconciliations, remittances
Allocation of costs to cost centres
Resolution of creditor’s q
Requirement Gathering and defining new process
Good understanding of existing processes
Good understanding of the true requirement
Proper Impact Analysis
Relationship with business
Abili
Purpose of the Role:
Own the relationship with Central IT at a strategic level
Oversee the relationship at an operational level with our 3rd party IT service providers,Client’s and Silic
