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Elanco is a global animal health company. At Elanco, we work to improve the health of animals through innovative products, expertise and service. We provide solutions that empower our customers to advance a vision of food and companionship enriching life. #WeAreElanco
Position Description:
The Technical Consultant (TC) is a key member of the Pet Health team responsible for the provision of technical expertise to Customers, Sales team and Marketing, to ensure the long-term profitably and growth of the Elanco Animal Health business.
The most suitable location for the candidate to be based is Gauteng province.
The key objectives of the Technical Consultant role:
- To contribute and support the business in achieving the annual sales targets
- To establish, maintain and grow industry relationships
- Provide Technical Product Support
- Provide Technical Product Support – Adverse reactions
- Key Opinion Leader (KOL) Management
- Corporate Governance
Functions, Duties, Tasks:
To contribute and support the business in achieving the annual sales target
- Provide technical training to sales representatives on the products in the range, ensuring that marketing material is technically accurate
- Prepare and continually update technical presentations for the sales team to use for the full product range
- Provide technical training to customers on the range of the products (including veterinary working groups, congresses, wholesaler and distributor working groups)
- Provide market insight on competitor activities
To establish, maintain and grow industry relationships
- Provide technical expertise and leadership in the industry
- Take a proactive role in forming working relationships and supplying information to various groups that support the specific animal business industry
- Publish and present research results at professional and scientific meetings
- Actively participate in industry associations
Provide Technical Product Support
- Develop and implement innovative technical support service programs for large customers or veterinary practices, to manage products sustainably
- Provide expert advice in product launches and product life cycle management
- Design and manage trials to test new and existing products for maximizing the commercial success of products in the target markets
- Participate in marketing initiatives to improve practices through the use of animal health products
- Co-travel with the sales representatives and provide coaching
Provide Technical Product Support – Adverse reactions
- In alliance with Regulatory, oversee, report and assign causality to Business Unit specific adverse events in accordance with Elanco pharmacovigilance/compliance responsibilities
- Respond to technical enquiries from external customers
- Debrief relevant Sales and Marketing team members accordingly
Key Opinion Leader (KOL) Management
- Identify current and potential KOL locally and abroad
- Develop and maintain a KOL management plan, including KOL contact, training, international exposure, attendance relationship
- Outline the KOL service offering to Elanco ( product advocacy, trail work, research activity )
- Develop and maintain a KOL relationship
Minimum Qualification (education, experience and/or training, required certifications):
- Veterinary Degree (including current registration with SAVC)
- Minimum 3 years related experience within the pet health industry
- Strong selling skills
- Strong leadership and interpersonal skills
- Strong collaborator
- Thorough understanding of commercial animal issues, diseases, nutrition and industry trends
- Computer skills (Strong Excel, Word, PowerPoint)
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