Fresh Jobs at Al Baraka Bank South Africa

MAIN FUNCTUONS OF THE JOB

PRE-VETTING APPLICATIONS

• Review and analyse finance applications within the mandates of Executive Credit Committee (ECC), Senior Management Credit Committee (SMCC), and Management Credit Committee (MCC).
• Assess credit risks, ensure compliance with regulatory and internal policies, and make recommendations for management approval.
• Board Credit Committee (BCC) Submissions: Prepare and submit applications to the BCC and Board of Directors (BOD) for approval.
• Compile necessary documentation and ensure all queries are addressed promptly.
• Assess valuations received from branches
• Attendance at EC

PROJECTS

• Involved with credit related projects.

INTERNAL & EXTERNAL AUDITORS

• Coordinate with internal and external auditors, providing necessary information and addressing audit queries promptly.
• Prepare submissions for audits and ensure compliance with audit recommendations.

REPORTING

• Preparation of reports to Board Credit Committee.
• Ensure accuracy and completeness of reports.
• Prepare adhoc reports to respective committees when required

CREDIT AWARENESS TRAINING

• Conduct credit awareness sessions and training for sales and credit staff on amended regulations, internal policies, and procedures.

Requirements

QUALIFICATIONS

• A Bachelor of Commerce degree in Accounting or Finance

EXPERIENCE

• At least 2 years’ experience in the Banking industry, specifically with Credit / Accounting experience.

KNOWLEDGE

• Proficient in MS Excel, Word, PowerPoint
• Imal
• PowerBI
• Credit policies and procedures
• National Credit Act
• All Credit related legislation
• Credit risk and financial statement analysis

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MAIN FUNCTIONS OF THE JOB

 Bank Reconciliation

• Run extracts of all iMal transactions for each bank account and update the cash book accordingly.
• Reconcile all iMal entries against bank statements, ensuring transactions are accurately allocated and recorded.
• Investigate and resolve any discrepancies or outstanding reconciling items.
• Prepare and provide bank reconciliations to external auditors and respond to audit queries as required.

ABG Bank limits Reporting

• Update cash balance and interbank placement information for ABG reporting by the 6th of each month.
• Ensure the accuracy and completeness of all reported information.

Inter-system Reconciliation

• Reconcile transactions between the iMal system and the Enterprise Debit Card System.
• Verify that all branch transactions are accurately captured and reflected in both systems.
• Investigate and resolve any differences between the systems.

SWIFT messages

• Verify SWIFT messages as required, ensuring accuracy and compliance with internal controls and banking procedures.

Monitoring ad Reporting

• Monitor bank charges and interest across all bank accounts.
• Prepare monthly schedules for bank charges and interest, ensuring they reconcile with Power BI reports.
• Identify unusual transactions or variances and escalate where necessary.

Month end schedules

• Prepare month-end bank reconciliations, schedules, and supporting working papers for management review.
• Follow up with branches and relevant departments to resolve outstanding reconciliation items promptly.
• Ensure all month-end reconciliation deadlines are met.

General responsibilities

• Perform ad hoc duties as assigned by management.
• Provide support for finance-related projects and process improvement initiatives when required.
• Maintain compliance with internal policies, accounting standards, and regulatory requirements.

Requirements

QUALIFICATIONS

• A BCom degree or Relevant Qualification in Finance / Accounting will be required in order to meet the requirements of the role at the highest level of competence

EXPERIENCE

• A minimum of 2-3 years of experience in banking, with at least 1-2 years prior experience in reconciling of cash and cash equivalents.

KNOWLEDGE

• Microsoft Office
• iMal
• PowerBI 

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MAIN FUNCTIONS OF THE JOB

Branch Strategy 

• Responsible to ensure the implementation of the Banks Retail Sales strategy for the respective branches within the region. 
• Ensures that the agreed sales targets in respect of Investments, Wealth Management, Advances, Transactional Banking (Individual) and Fee Incomes for the respective branches are monitored on a regular basis and achieved. This entails scheduling of meetings with key personnel to ensure that sales targets are achieved. 
• Prepares and presents to the General Manager Retail, Wealth & Marketing the Business Plans of the respective branches. 
• Sets out strategic objectives for the respective branches and monitors progress on a monthly basis. 
• Recommends new business strategies including marketing and sales plans 
• Evaluates business and growth plans and its overall effectiveness and propose alternative strategies where required. 
• Responsible to grow the Branches client base in keeping with the agreed strategies. 

Budget Management 

• Agrees on targets for the financial year with the General Manager Retail, Wealth & Marketing. 
• Prepares the budgets for the respective branch in the region on a yearly basis for submission to the General Manager Retail, Wealth & Marketing for approval 
• Addresses all queries with regards to budgets as raised by the General Manager Retail, Wealth & Marketing 
• Manages the budgets of the respective branches within the region on a monthly basis. 

Operations 

• Operational management of the respective Branches within the region. 
• Reviews the monthly management report of the branches in the region in order to prepare and submit report to EXCO 
• Reviews all credit proposals prior to submission to Management Credit Committee or Executive Credit Committee 
• Proactively manages the arrears of the Retail branches 
• Signs all finance facility letter up to and within the mandate of Executive Credit Committee 
• Reviews procedure documents as prepared by head office operations 
• Addresses certain operational issues in the absence of the General Manager Retail, Wealth & Marketing 

Client Relationship Management 

• Visit clients appearing on the Top 100 list on a quarterly basis and other clients frequently in order to source business and maintain client relationships. 
• Manages/Handles difficult client queries via face-to-face communication with walk in clients or by visiting clients and addresses client concerns by listening to any concerns/complaints in an efficient and appropriate manner in line with the professional image of the bank and providing an effective solution to the benefit of both the bank and the client 
• Accompanies Consultants, Executives or other head office management on client visits whenever requested to do so or visits client independently to source business 

Business Growth 

Manages the growth of the revenue streams of the Retail division 

• Drive growth in the Bank’s retail footprint by planning and executing targeted events, activations and roadshows in collaboration with the Marketing Department, aimed at increasing brand visibility, customer engagement and new business opportunities.

Risk and Compliance Management 

• Ensures that the Retail sales divisions within the region meet all compliance and internal policies and procedures requirements and in doing so manages the risk associated thereto 
• Provides overall comments to all internal and external audit reports and develops an action plan to address audit exceptions / recommendations 

Customer Service

• Ensures that all staff are providing excellent customer services internally and externally at all times

Staff Management

• Ensures that branches are adequately staffed with skilled personnel, which includes conducting of interviews when vacant positions arise in line with the Recruitment Policy.
• Conducts performance management sessions with staff in line with the Performance Management Policy of the Bank.
• Implements corrective measures regarding disciplinary matters when necessary
• Collaborates with the HR department to develop and update Job Descriptions for all staff in the respective Branch.
• Authorises any staff leave requests; overtime and claims as per the Employee Self Service (ESS) System
• Conduct staff meetings on a regular basis ensuring staff are kept informed of current affairs
• Ensure that staff are adequately trained to meet the performance expectations of the Bank.

General

• Attends general and strategic meetings concerning affairs that affect retail sales divisions

Requirements
QUALIFICATIONS

• BCom finance or accounting degree or related qualification 
• FAIS accredited 

PREFERRED EXPERIENCE

• Minimum 5 years’ experience in the position of a Sales Manager (sales /finance/credit) within a financial institution 
• Experience in an Islamic Banking environment would be an advantage. 

KNOWLEDGE

• Banking Systems
• Understanding of FAIS and FICA requirement 
• Microsoft Office 
• Banking Policies and Procedures 
• Banks Products and services 
• Sound Knowledge of the banking industry related to finance, wealth management, Transactional Banking and Investments 
• Knowledge of Shariah principles 
• Basic Knowledge of HR Policies and procedures 
• Client’s financial needs analysis understanding 
• Understand all issues relating to credit and risk 
• Knowledge of the National Credit Act (NCA) 

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MAIN FUNCTIONS OF THE JOB

Management of Arrears

• Proactively manage and recover customer accounts in arrears through daily client engagement.
• Follow up on unpaid debit orders and outstanding repayments to maximise recoveries.
• Maintain arrears and non-performing accounts within established performance targets.
• Accurately update customer interactions and account records on internal systems.
• Review and issue arrears correspondence, ensuring accuracy and timely delivery.
• Monitor and manage non-performing accounts in line with the bank's arrears policies and procedures.
• Prepare status reports and proposals for management and the Executive Credit Committee.
• Escalate complex arrears cases and collaborate with management to achieve optimal recovery outcomes.
• Conduct client visits when required to secure repayment commitments.
• Recover outstanding amounts related to changes in Musharaka transaction mark-ups.
• Ensure compliance with internal policies, regulatory requirements, and service standards throughout the collections process.

General Admin Duties

• Maintain accurate records of all arrears-related correspondence for audit and reference purposes
• Respond to client and internal queries relating to arrears, account allocations, and reconciliations.
• Prepare legal handover documentation for accounts approved for litigation.
• Administer deceased customer accounts in line with bank policies and procedures.
• Attend arrears committee meetings and provide updates on arrear accounts. 
• Generate, review, and follow up on regular arrears reports across branches.
• Prepare and submit monthly reports on non-performing accounts (NPAs).
• Compile and submit weekly high-value trade arrears reports to the Executive Credit Committee.
• Liaise with internal stakeholders to resolve account-related queries and support effective arrears management.
• Perform general administrative duties to support the efficient operation of the arrears management function.
• Monitor the arrear ROBOT to ensure that it is operational in respect of automatic email circulation of arrear letters.

Requirements

QUALIFICATIONS

• Matric
• Relevant Finance Degree

EXPERIENCE

• A minimum of 2 -3 years of experience is required in the area of arrears management and/or credit within a banking environment
• Credit Arrears management experience would be an advantage

KNOWLDGE

• Imal System
• Arrears Management Portal
• Docuware
• Microsoft Office
• Bank Policies and Procedures
• Credit Policies and Procedures
• Legal Policies and Procedures
• National Credit Act (NCA)
• Strong administrative skills
• Knowledge of Shariah products and services
• Effective and professional communication skills
• Al Baraka Bank is an Equal Opportunity Employer
• Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

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KEY PERFORMANCE AREAS

Deposits

• Ensures monthly sales targets are achieved by effectively promoting the Bank’s deposit products.
• Completes and submits all applications for clients
• Undertakes for all administrative requirements as per bank’s policy
• Submits completed applications for checking by COB.
• Captures client information on the relevant computer system
• Ensures client signs legal documentation
• Ensures that the correct advice is given to the client and a needs analysis is conducted in order to ensure that the correct product is recommended.

Wealth Management

• Conduct marketing and sales of all unit trust and Wills products.
• Ensures Wealth Management Sales budgets are met
• Provides clients with efficient service and professional advice on the products.
• Ensure that all applications forms are completed, and correspondence is provided to the Client.
• Engage in marketing activities hosted by the Bank
• Ensure that regular contact sessions are held with Clients, thereby keeping them abreast of their investment portfolios and explore further investment opportunities with Clients.
• Ensures that the relevant forms are submitted to the third-party unit trust company i.e Old Mutual timeously and that all FICA and compliance is done before opening these accounts.
• Ensures that the correct advice is given to the client and a needs analysis is conducted in order to ensure that the correct product is recommended.
• Facilitates the opening of performance guarantees for clients by following the process and liaising with the legal department.

Transactional Banking

• Markets and sells the Bank’s Transactional Banking products to individuals.
• Grows the Banks Transactional Banking Deposit book by sourcing new clients as well as servicing existing clients.
• Ensures Transactional Banking Sales budgets are met
• Facilitates meetings and introductions with clients
• Communicates with clients
• Keeps up to date with Transactional Banking product ranges and pricing of Al Baraka Banks products
• Keep abreast of competitor products, services and fees and make recommendations to the Bank accordingly.
• Proactively monitors client’s usage of Transactional Banking products and provide support on the enhancement of their usage of the product.
• Ensures that the clients are aware of the Mobile Banking App and provides training in this regard.

Sales and Marketing

• Attend to new clients by offering them the Banks Products as well as servicing existing clients and offer additional services.
• Meets with clients at their convenience at the Branch or at clients premises
• Markets and sells the Banks products
• Acquires new clients by requesting qualified leads from existing clients, other departments and leads generated internally or by customer service
• Conducts a needs analysis on products and services in order to make   recommendations to clients.
• Offers Investment advice to clients based on their needs
• Discusses banks investment, wealth management, transactional banking, wills and services including performance guarantees to clients
• Ensures all requirements are met in order to conclude the transaction
• Attends client events as and when required

Client Relationship

• Develops constructive and cooperative working relationship with clients, and maintaining them over time
• Attends to all clients’ Investment requests and queries
• Provides an efficient and effective service to all clients at all times in order to promote the Banks services
• Manages/Handles difficult client queries via face-to-face communication with walk in clients or by visiting clients and addresses client concerns by listening to any concerns/complaints in an efficient and appropriate manner in line with the professional image of the bank and providing an effective solution to the benefit of both the bank and the client

Requirements

QUALIFICATIONS

• A B.Com degree or Relevant Qualifications will be required in order to meet the requirements of the role at the highest level of competence.
• A minimum level of NQF5 is a prerequisite for this position.      
• Required to be FAIS (Financial Advisory and Intermediary Services Act) compliant
• Driver’s licence

EXPERIENCE

• Minimum of 3 years’ experience within a financial services institution in a Sales position.
• General banking experience would be an advantage