Technical Lead at Excellerate JHI

Main purpose / objective of the position:

CBRE Excellerate Facilities Management is a leading global provider of integrated facilities and corporate real estate management. The Technical Services Lead ensures that the Service
Level Agreements are managed & technical services executed in such a way as to maximise the value added to the maintenance of their allocated building/s.

Core Duties:

• Manage the maintenance service offered by consultants/contractors to ensure the best
• interests of the client are met.
• Ensure that statutory requirements of the OHASA 1993 and local authority regulations are met as per Service Level Agreement.
• Provide input into yearly maintenance budgets, ensure expenditure is adhered to and ensure that all over expenditures are approved.
• Support any projects undertaken by client.
• Implement, maintain and ensure Planned Preventative Maintenance on site.
• Key Areas of responsibility:
• Evaluates technical solutions offered by consultants or contractors to ensure best interests of the client are met.
• Drawing up of the annual repairs and maintenance budget in collaboration with client.
• Correspond with & manage technical services stakeholders – client, contractors, staff.
• Evaluation of new service providers and recommendations for additions to the approved list of contractors.
• Ensure that complaints are followed up and attended to timeously.
• Ensure that the statutory requirements of the OHASA 1993 and any local authority regulations are carried out as per Service Level Agreement.
• Ensure that repairs and maintenance budgets are adhered to and that all proposed over expenditures are approved.
• Ensure all contractors comply with safety legislation.
• Ensure contractors adhere to contract obligations.
• Approval of invoices for payment after satisfactory performance of work.
• Ensure that energy and utilities are used in the most economical way and wastage is minimised.
• Ensure that Annual Building inspections are performed.
• Prepare tenders and obtain quotations for projects.
• Attend technical meetings.
• Prepare and obtain expenditure approval

Education:

Essential

• Minimum Grade 12
• Trade Tested Artisan (Qualified Electrician)
• Drivers License required

Desirable

• Wireman’s Licence
• HVAC Knowledge

Skills required:

• Computer literacy (Email, Spreadsheets, & system related reporting)
• English speaking, and ability to read and write in English.
• Communication excellence (Internal & External)
• Knowledge of building maintenance (Electrical, Civil, HVAC, Plumbing)
• Practical Administration of Occupational Health and Safety Act.

Experience

• 3 – 5 years of experience in a similar capacity
• Electrical, HVAC, plumbing
• Contractor Management
• Client service experience
• Min off 5 year professional experience in a similar role
• Hands on technician
• Computer literacy / BMS/ CMMS systems
• HVAC Knowledge advantageous
• Additional site based requirements
• Hands-on experience in developing and delivering products and solutions in Pharma or Life Sciences.
• Strong BioPharma or Life Sciences domain knowledge including industry processes, commonly available/used data sources as well as data management, and regulatory compliance requirements.
• Desirable
• Facilities maintenance experience.

Aptitude:

• Problem Solving ability
• Customer Service orientation (Service Excellence).
• Proactive
• Innovative
• Analytical thinker
• Attention to detail