PwC South Africa is a prominent professional services firm providing industry-focused assurance, advisory, tax, and legal services to public, private, and government clients.
Maintain a full product life cycle perspective for all products in relevant product line(s) with a focus on value and viability.
Establish and maintain relationships with the key business and technology stakeholders
Provide full transparency of the vision, mission, strategy, backlog, trade-offs, costs and value of all products in their portfolio
Manage the backlog of future capabilities or products needed to meet business demand
Link products with relevant business strategy and related profit and loss goals
Orchestrate internal and external stakeholders to validate and refine product definitions and roadmaps
Define product roadmap based on business outcomes
Build the business case for a product and ensure the product is delivered in a manner that best achieves financial or other goals
Help to identify the functional and manageability requirements for the business application
Key contact for impactful incidents, communicating and liaising with stakeholders to understand the impact and working with specialists to resolve the problem.
Responsible for ensuring that we deliver services into operations and production systems are operationally reliable, available and secure inline with Information Security Standards and requirements. Innovate within these standards utilizing ITIL, Agile and DevOps practices to their full value.
Can demonstrate compliance with Information Security Policy Controls Standards, providing necessary evidence to support audit activities as required.
Ensure preparedness to deliver and support the entire business capability of a product, including all its human, organizational, process and physical aspects
Build and improve the strategy and governance for products and applications
Bring the product to market in collaboration with the marketing and change teams
Ensure ongoing product success as defined by the business case
Maintain the necessary knowledge and experience in the team in order to provide optimum product support
Provide communication on the product performance to relevant stakeholders
Manage product decommission and lessons learned for other product areas and the organisation
KEY KNOWLEDGE & SKILLS
Bachelor’s Degree in Computer Science or Business Administration or Business Management or similar.
Product Management qualification
ITIL Foundation (or other ITSM qualification)
5+ years in IT within product, project, analysis or application management
Familiarity with the principles of design thinking and agile software delivery
Engaging executive stakeholders
Experience of product / application management discipline
Experience in guiding IT Operations in the ongoing operational management of applications and products
Business acumen and enterprise knowledge
Relationship building
Customer centric focus
Ability to diagnose and resolve technical failures
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