Technical Sales/Pumps – Hygiene Industry at Prostaff Holdings (Pty) Ltd

Job Summary

An international pumps company is seeking a Technical Pumps Sales Representative to contribute towards the development of sales and customer service by providing technical support within the Food and related industries.

Minimum requirements for the role: 

• Engineering qualification or related is essential. 
• 3 – 5 years’ experience selling pumps into the Food and Beverage or related industries is essential.
• Ability to read technical drawings.
• Ability to build and foster relationships is essential.
• Excellent communication, interpersonal and presentation skills.
• Must be a team player with the ability to work independently.
• Computer literacy with good working knowledge of Microsoft Office.
• Self-motivation and enthusiasm for finding and solving problems.
• A customer-first attitude.
• Must be willing to travel.

The successful candidate will be responsible for:

• Providing active customer care comprising of technical sales advice to customers, customer profiling, processing of customer orders and following up on customer queries.
• Building and maintaining strong relationships with customers and stakeholders.
• Developing and maintaining customer databases and implementing calling procedures.
• Preparing, submitting and monitoring sales forecasts and budget reports, customer reports, monthly progress reports and sales statistics.
• Liaising with key accounts on a national and global level regarding technical enquiries.
• Advising and giving the customers recommendations on necessary and optimised system improvements, with focus on correct actions to be carried out as well as carrying out technical customer reports.
• Gaining competent knowledge and understanding of product features, advantages and benefits to be able to professionally represent them to customers.
• Maximising profitable sales, finding a product/solution that meets the customers’ needs whilst presenting the offer in a professional manner.
• Attending sales meetings.
• Ensuring that all quarterly and annual sales targets are met.
• Effectively negotiating price increases when required to do so.
• Costing and calculating pricing for quotations.