Technical Service Support Engineer - Southern Africa at FLSmidth

Purpose of the role

• To work closely with Clients to promote and assist the sales of Spares and Wears as well as Field Services, Regular equipment inspections and equipment audits done and feedback provided to the Client and FLS
• Liaise with customers to meet their requirements and needs in respect of equipment reliability.

Key Accountabilities

• Provides service and customer support during field visits or dispatches of products
• Manages all on site installation, commissioning, configuring, calibrating, repair, maintenance and test tasks, typically of a more complex nature
• Diagnoses errors or technical problems and determines proper solutions
• May determine when products should be upgraded or replaced
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities

Key Competencies

• Applies specialist and detailed expertise to promote FLS Equipment, spares and wears
• Develops job knowledge and expertise through continual professional development.
• Knowledge of the interaction between technical and commercial issues and customer requirements.
• Ability to select between major/minor technical issues.  Notify the relevant departments.
• To understand market requirements and trends.
• Knowledge of the basic principles and structures for minerals processing plants
• Ability to study, understand and solve technical problems.
• Ability to present and explain technical issues.
• Read technical drawings and specifications
• Understand the objective with effective reporting.
• Ability to summarize complex issues into essentials issues.
• Customer Service Experience.
• Experience within a FS Department.

Requirements :

• Qualification - Trade or relevant technical qualification
• Service & Sales experience of mineral processing equipment

Deadline:13th February,2026