Pragma was founded in the 90's in South Africa and has since grown into a global leading asset management service provider, offering permanent employment to more than 400 employees on 4 continents.
Pragma's products and services are aligned with ISO 55000 and the GFMAMs 39 Subjects providing the platform for ISO 55001 certification readiness. Their product...
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Animal lover…specifically penguins and elephants | You are a Linux maestro and a PostgreSQL sorcerer – someone who can dance through the terminal like a penguin on hot coals and wield PostgreSQL like it's their favorite magic wand.
Race car engineering | Nginx skills – you are someone who can weave through web servers like a ninja in a server room ballet
Magic Spell Caster | SQL (MS & Posgres) wizard – you can summon data faster than you can say 'SELECT * FROM Hogwarts
Detective skills | You are a Sherlock in the world of IT glitches – if you can solve tech mysteries faster than Watson can say
Elementary, my dear coder,' you might be the detective we need
Qlik backstage pass holder | You are the Gandalf of data realms – not only can you navigate the Qlik backstage with wizardry but make sure the data doesn't get lost on its way to Mordor
Spider Man senses | IIS Web Server experience - someone who can charm web servers into smooth performances
Cloud Whisperer | Navigating the digital skies and taming the stormy servers up there
5+ Years relevant working experience
Excellent and professional communication skills
Some form of experience, or passion for, working within a client-centric environment
Self driven and willingness to work in a hybrid home-office setup
Hungry, humble, smart (as defined by Patrick Lencioni)
Know who Patrick Lencioni is
Duties & Responsibilities
Delight clients with efficient, reliable, professional and friendly technical support
Constantly assess priorities of incidents and ensure SLAs are consistently met
Support hosted services, solutions and associated ICT infrastructure
Deploy, monitor, optimise and manage hosted services and solutions
Effectively and efficiently troubleshoot and solve a variety of incidents
Communicate, communicate, communicate
Lastly, things will go wrong. When it does, own the problem, constructively drive problem solving and ensure execution on the plan
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