Technical Support: GIS & Risk Analysis at Santam Insurance

What will make you successful in this role?

• This role will provide support to the technical specialist in the Risk Management Team, positioned in the Underwriting Risk Management department.

This will include:

• Assist with the management of certain project deliverables (e.g. geocoding, thatch accumulation, etc.).
• Assist with the management of ESRI’s cloud solution, ArcGIS Online.
• Data management: collection, cleaning, analysing, and visualisation of non-spatial/spatial data. 
• Daily duties on the FloodQueries (flood) mailbox and the MyLocation (geocoding) mailbox.

KEY ACCOUNTABILITIES:

• Assist with the management and execution of the project deliverables.
• Underwriting Viewer support: Provide administrative and data management support to the ArcGIS Online Viewer application
• Data collection, cleaning, and analysis: Perform daily GIS tasks relating to data collection, cleaning and analysis for port spatial and non-spatial data.
• Geocoding of Santam policy data: Perform the cleaning of address data, followed by geocoding and reverse geocoding.
• GIS analysis.
• Report writing (presenting research or analysis results).
• LITool updates on the Viewers and PolicyCenter (PC).
• Application development, support, and updates.
• ArcGIS Online management and support.
• Conduct training sessions (e.g. geocoding, viewers overview)
• FloodQueries mailbox management: Be responsible for e-mail queries relating to flood reviews one day per week.
• MyLocation mailbox management: Be responsible for e-mail queries relating to geocoding enquiries one day per week.

Qualifications & Experience

• BSc/Bachelor’s degree in Geomatics/Geoinformatics or relevant specialist degree
• 10 - 15 years’ experience as a GIS Technologist/Professional

Skills

• Basic knowledge of disaster risk (floods, fire, etc.).
• Must be proficient in the ESRI software suit (e.g., ArcGIS Pro, ArcGIS Online).
• GIS data capture, data preparation and analytics.
• Python scripting skills for customisation and automation will be a benefit.
• Geocoding capabilities.
• Spatial analytics.
• Coordinate Systems and Map Projections.
• Research and report writing.
• Advance knowledge in MS Office:  Word, Excel, PowerPoint, Outlook.
• Conflict management.
• Good communication, presentation, and networking skills.
• Ability to work under pressure.
• Teamwork.
• Analytical thinking.
• Problem solving.
• Time management.
• Attention to detail.
• Research.
• Reporting and administration.
• Balances stakeholders. 
• Attention to detail
• Analytical thinking
• Data Analysis
• Problem Solving