Technical Team Leader at FNB South Africa

Job Description

• To provide expert advice and support in practice formulation and associated best practice improvements
• Responsible for leading and developing a team of technical resources that provide operational project and technical support

Are you someone who can:

• Deliver a service which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Maintain close working relationships with key stakeholders ensuring appropriate Data solutions are developed
• Assume technical ownership of the data and information architecture, ensuring alignment with enterprise standards and representing the business unit in relevant decision-making forums
• Design relevant Data platform solutions and produce specification and architecture in accordance with agreed standards against the requirements and approved by the appropriate governance forums
• Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service

You will be an ideal candidate if you:

• Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge sharing and integration
• Translate business Data requirements into implementable solutions and continuously monitor to ensure operational continuity and effectiveness
• Oversee and manage all technical support request escalated and ensure effective resolution within the Service Level Agreement
• Ensure testing yields an acceptable level of performance for the changes being delivered
• Have experience in Ab Initio, SSIS would be an added advantage
• Are familiar with the FirstRand Information Architecture and Platforms

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you can:

• Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives, and best practice solutions
• Determine the estimated resources and timelines required to deliver the required data platform solutions
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Support effective teamwork within the function
• Participate and collaborate across teams
• Plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation and achieve efficiencies

End Date: October 3, 2025