Technical Underwriter at Santam Insurance

What will make you successful in this role?
The incumbent will be responsible for:

• Compiling, updating and reviewing of policy wordings, conditions etc. 
• Responsible to give sound claims advice both from a legal and underwriting perspective. 
• Responsible to give sound Personal Lines underwriting advice both from a legal and underwriting perspective. 
• Responsible for adherence to all regulatory requirements within the Personal Lines Underwriting department.
• Responsible for Personal Lines Head Office referrals on PolicyCenter.
• Identify underwriting trends and address pro-actively to mitigate the risk.
• Research and find ways to utilize data sources to automate processes and eliminate the amount of information required from brokers/clients.
• Collaborate with Claims staff to identify and resolve any issues around Personal Lines claims settlement.
• Assist with transfer of skills to Personal Lines Staff/Brokers by means of Technical Workshops.
• Assist with special Personal Lines projects as and when required.

Qualifications and Experience

• Grade 12
• AIISA or comparable short term insurance qualification
• FAIS compliant
• Min of 10 years’ experience in Personal Lines Underwriting
• Report writing experience
• Presentation skills

Skills and Knowledge

• In depth technical product & policy wording knowledge – Personal Lines
• Understanding of Risk management
• Computer literate (Knowledge of Excel and Word)
• Comprehensive knowledge and experience working on PolicyCenter
• Knowledge of short-term insurance 
• Delivery/results orientated
• Attention to detail
• Goal setter and prioritiser
• Communication skills
• Negotiation skills
• Enterprising and commercial thinking
• Deciding and initiating action
• Leadership
• Building networks and good relations
• Performing under pressure
• Producing creative solutions
• Problem solving

Competencies

• Collaborates
• Cultivate innovation
• Flexible and adaptable
• Drives results
• Customer focus
• Risk management
• Reporting and administration
• Quality, compliance and accreditation
• Data collection and monitoring of decisions made