Technician (Boksburg) at BHBW South Africa Proprietary Limited

Purpose of the Role

•  Perform machine assessments on all traded machines for the Terra Firma business on components to supplier standards and customer requirements.

Key Performance Areas

•  Fault finding
•  Perform machine assessments
•  Partake in new machine stock take as and when required
•  Understanding of supplier warranty systems, policies & procedures
•  Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance
•  Maintain professional image when representing Terra Firma.
•  Control own admin (labour booking, service reports, part returns, expenses etc.)
•  Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
•  Maintain a safe working environment (according to safety policy and procedures)
•  Achieve individual Balanced Scorecard and KPIs
•  Adherence to any reasonable instruction 

Qualification, Experience and Competencies

Minimum Qualification

• Qualified in relevant trade (e.g. Diesel/Petrol Mechanic)
• Drivers licence – Code B

Minimum Experience

•  Experience on working of tractors
•  3-4 Years 

Competences

•  Sound interpersonal and communication skills
•  Basic trouble shooting and problem solving skills
•  Machine specific technical knowledge and skills
•  Technical report writing
•  Basic business and financial understanding
•  Applicable product knowledge
•  Failure analysis skills
•  Customer orientation
•  Able to work under minimum supervision
•  Good knowledge of Hydraulics
•  Willingness to work overtime and standby
•  Good auto electrical knowledge would be an advantage
•  Ability to work on all types of fork trucks including Big Trucks
•  Have a good selection of tools
•  Teamwork
•  Computer literate and basic understanding of forklift software
•  Ability to work under pressure and meet deadlines