The South African Broadcasting Corporation (SABC (SOC) Limited, is a Schedule 2 (Major Public Entity) entity in terms of the Public Finance Management Act NO. 1 of 1999, as amended. It was established through an Act of Parliament in 1936, which replaced the previous state-controlled African Broadcasting Corporation. This was followed by the enactment of the ...
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Opex motivation submissions to ensure maintenance and systems sustainability
Minor Capex motivation submissions to ensure new requirements are addressed
Asset management tracking and transfers. Updated Asset Register maintained as per Company Asset Management policy
Participate in Capex Project system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
Agreed % of targets met; Agreed % of resources, equipment and facility availability
Above average rating of SLA
Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
Adhere to service delivery standards
Submission of ad-hoc incidence fault reports with findings and repairs
Prevention of on-air technical faults to less than agreed SLA %
Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on-air systems)
Effective technical support to users in order to reduce downtime
Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults
Ensure functional, streamlined and reliable digital systems
Follow up reported faults
Technical inputs & specifications to support procurement of correct equipment and software
Daily/ Monthly proactive system health checks against checklist & replacement of faulty components
Report and escalate risk findings
Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
Maintain discipline in accordance with company policies & procedures
Compliance with OEM software licenses
SOP application to ensure broadcast sustainability and business continuity
Assist in the execution of a working Disaster Recovery Plan
95% of assets verified annually
Assist with annual asset verification exercise (manual or scan)
Customers served in technical proficient, friendly and helpful manner
Maintain compliance of services rendered with customer request
Provide basic technical assistance & guidance to customers/users
Attended resolutions to customer requests/ complaints
Compliance with performance management policies and procedures
Performance agreements with manager annually
Formal reviews conducted with manager and documented as per deadlines (Quarterly)
MINIMUM REQUIREMENTS
3-year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)
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