Technology Onboarding Specialist (Site Application) at Caterpillar Inc.

Role Definition:

• The Technology Onboarding Specialist uses technical expertise to enhance safety and productivity across our customer sites, focusing on production processes and application underpinned by cultural and operational change management.

What You Will Do (Responsibilities):

• Supports new and existing Construction Technologies driving customer success at the jobsite
• Provides recommendations to the Product Development team, influencing product evolution based on market needs, trends, and key areas for continuous improvement.

What Will Put You Ahead (Preferred Skills):

• Education: Bachelor’s degree, preferably in Engineering or Technology or equivalent.
• Experience: Previous experience with technology applied to the construction industry, including familiarity with digital tools for improving operational and production processes.
• Strong knowledge of Caterpillar technologies, fleet management systems and application across all construction sites will be an added advantage
• Experience in machine operation and production processes.
• Experience in practical training or coaching
• Customer: Extensive knowledge of the regions construction market and other major industries in the region
• Language: Fluent in spoken and written English and another local language

What You Have (Basic Skills Required):

Customer Focus:

• Knowledge of values and practices that prioritize customer needs and satisfaction, and the ability to translate this into tailored solutions.

Service Excellence:

• Understanding of customer service concepts and the ability to meet or exceed expectations through direct or indirect support.

Effective Communication:

• Ability to clearly convey, receive, and interpret information using appropriate communication methods.

Problem Solving:

• High level of initiative, open-mindedness, and intercultural competence to create a team atmosphere. Knowledge of tools and techniques to identify, anticipate, and resolve organizational or operational issues.

Relationship Management:

• Ability to build and maintain strong working relationships with customers, suppliers, and colleagues.

Apply By: Monday, June 8, 2026