Telecoms Business Support Specialist at Nebula

Position Summary:

The main purpose of this position is to enable close liaison with stakeholders to ensure that high-quality service is provided. Provide onsite operations and financial management support.

What are we looking for? A must have!!!

Education:

• Relevant tertiary qualification will be beneficial.

Experience

• 3-5 Years’ experience within the Telecommunications Industry.
• Relevant Financial Management experience

Other:

• Excellent Communicator
• Highly professional and articulate
   

Key Responsibilities (KPA's)

• Baseline Management
• Keep an accurate account of all Sim's, handsets and respective user lists.
• Keep an accurate account of all Telecom Infrastructure and Site or branch list.
• Financial Management
• Operations Management
• IMACD's - Installations, Moves, Additions, Cancellations, Deletions
• Fault Management and System Administration
• Documentation and configuration management database
• Service Delivery Management
• Vendor contract management
• Capacity and Compliance Management
• Configuration, Performance and capacity reviews
• Continuous Service Improvement

Projects

• Preliminary feasibility study, scope and execution
• Value Added Services
• Management Information and Reporting
• OneView Telecommunications Lifecycle Management
   

So who are we and what's our culture like?

Our team members share:

• an appetite for the satisfaction of a tough technical problem solved.
• an insatiable curiosity for all things tech.
• an unlimited capacity to learn with equal parts brilliance and humbleness.
• a need for adaptable and agile methods (and thinking).
• a preference for the exciting opportunities presented by a start-up and small-team environment.
• and most importantly a disapproval of dullness.

What do we offer? 

• Great Azure PaaS Learning and Training
• Support for equipment to work from home
• Collaborative, supportive and positive working environment
• Artisan Coffee
• Flexible working hours
• High spec laptops and devices
• Global clients
• Relaxed dress code
• Fully stocked bar, braai and pool table for use during Friday afternoon socials
• Mulligan Days
• Hack Days
• On The Spot Awards
• Free GAP Cover
   

You almost there. One last thing - check out our Culture video if you would like to get a sense of who we are; https://www.nebula.co.za/about-us/

If you meet all the requirements and you like us then the last step is to send us your CV, because we would like to get to know you!