Telesales Agent -Property /Estate Agency at West Coast Personnel

Position Overview

• An established property business is seeking a confident and target-driven Telesales Agent to contact prospective property sellers, generate qualified leads and arrange appointments for Estate Agents. The successful candidate will be comfortable making high volumes of outbound calls, engaging property owners and converting initial interest into confirmed appointments.

R6 000 per Month + Commission
Minimum Requirements:

• Grade 12 / Matric
• Minimum of three years’ telesales, outbound sales, lead-generation or appointment-setting experience
• Proven ability to generate leads and secure appointments
• Strong telephone communication skills
• Confident, persuasive and professional telephone manner
• Good objection-handling and negotiation skills
• Target-driven and motivated by commission
• Strong follow-up and administrative skills
• Computer literate
• Able to work with a CRM system or lead database
• Property or real-estate experience would be advantageous

Key Responsibilities:

• Contact prospective property sellers through outbound calls
• Identify property owners who may be interested in selling
• Introduce the company and explain its property-sales services
• Qualify prospective sellers according to agreed criteria
• Arrange appointments between property owners and Estate Agents
• Confirm appointments and provide agents with accurate lead information
• Follow up with prospective sellers who are not immediately ready to proceed
• Maintain accurate records of all calls, leads and appointments
• Update the CRM or lead-management system
• Work closely with Estate Agents to improve lead quality
• Achieve daily, weekly and monthly calling and appointment targets
• Provide professional and efficient customer service

Key Competencies

• Telesales
• Lead generation
• Appointment setting
• Persuasive communication
• Objection handling
• Resilience
• Target achievement
• Customer service
• Time management
• Accurate administration
• Follow-up ability
• Teamwork