The Ordinary Consultant - Edgars Gateway, KwaZulu Natal at The Estée Lauder Companies Inc.

Position Summary:

• Achieve all Brands key performance indicators and targets
• Fosters excellent working relationships on counter and with the wider business and retailer.
• Goal oriented - Drives transactions and activity tasks to meet targets.

Key Roles & Responsibilities

•  Achieve sales targetsCreate ways to achieve sell through for the business:
• Arranges instant on counter event dates.
• Collateral and Props
• Counter signage
• Additional staffing
• Set goals for appointments booked
• Recruitment
• Ensures customers are offered the full Brand experience at all times with custom fit service and expertise, building relationships
• Monitor competitor brands
• Monitor counter sales on an hourly/daily/weekly/monthly basis.
• Ensure all action plans are in place for all promotions, launches and special events to “drive sales”
• Build and maintain relationships with counter staff and the Retailer, partake in team meetings
• Monitors and manages min/max stockholdings, top SKU counts, out of stocks.
• Submits all sales info required timeously.
• Ensures all Sales are recorded according to standard.
• All customer returns to be handled according to policy.
• Ensure in store promotions are organized effectively and timeously.
• Attend training courses as and when scheduled.
• Ensure knowledge levels are accurate and up to date
• Demonstrate effectiveness in make up and consultation.
• Ensure that attendance is punctual and professional.
• Ensure a full, clean and neat uniform is worn at all times whilst on duty, as per guidelines.
• Ensure personal hygiene levels are at a high standard.
• Ensure counters, shelves and cupboards are kept clean and dust free at all times, according to merchandising guidelines
• Ensure cleaning tools are stocked and in a good condition.
• Ensure all testers are clean and in good condition.
• Must attend mandatory educational seminars, meetings
• Ensure optimum space is obtained and utilized at all times through effective negotiations.
• Staff planning (Permanent and Casual)
• Continually sets the example of Brand Image.

Qualifications
Requirements

• Grade 12
• Retail Cosmetics Experience
• Ability to work retail hours