Third Party Operations Manager (TPO) at Diageo

Job Description :                                    

Role Purpose

• Working and enrolling the technical, procurement, quality, planning, customer service and finance areas, the role is responsible for ensuring our goods are produced and delivered to Diageo South Africa (DSA) network inline with  COGS, Service, quality and reputational objectives.
• Accountable to embed the Diageo TPO Excellence Program in those Co-packers and drive continuous improvement.
• Responsible to provide on-site support for issue resolution of both site and incoming material supply
• Responsible to act as a relationship owner between Diageo and the Co-packer.
• Responsible to facilitate the introduction of Brand Change & Innovation projects at  the Co-packers and Diageo’s operations through the SLA.
• Accountable to lead the processes and projects to on board  new Co-packers and/or expand capacity and capabilities in current ones

Key Responsibilities

• Facilitate the delivery of the DSA Innovation and Brand Change on-time, on-budget , when relevant for Co-packers
• Implement Diageo TPO and Manufacturing excellence standards in the Co-packers
• Drive TPO performance management (cost, quality, H&S, Risk Management, controls-compliance-ethics)
• Deliver Productivity goals and continue to build and deliver a pipeline of projects.
• No Reputational exposure occurs across the Co-packers sites and standards are embedded.
• Establish SLAs with Co-packers
• Establish and maintain strong relationships with senior management  at the Co-packers
• Ensure CARM/GAR and policy compliance in Co-packers operations

Requirements

Qualifications

• Bachelor Degree in Engineering or similar is required.  English language required

Experience

• A minimum of 6 years of experience in similar role (at manager level) and/or in technical and/or operational roles, preferably in the beverage/alcohol business or CPG companies.
• Experience on managing successfully product introduction and innovation processes from a supply side in complex and global CPG companies would be a plus
• High potential in leadership and employee project management skills
• Experience in a highly regulated environment is a plus
• Good financial and budgeting understanding
• Computer literate: MS Outlook, Excel, PowerPoint. Excellent data management.
• Demonstrated experience in successfully leading/participating in process improvement /systems projects is a plus
• Demonstrated track record of performance improvement in previous roles

End Date: January 3, 2025