Careers at Diageo

About the Role

• To ensure effective execution of stock movements (all receipts and issue) into warehouse and into subcon vendor accounts. Responsible for ensuring compliance against all Diageo inventory controls and processes, Responsible for minimizing stock losses or damages (quality control, theft, losses etc.)
• This role is to support the Customer Service Manager in ensuring day to day MOVE operations as matters related specifically to the management of ‘co packers’ operations E2E – walls, wheels, governance, and compliance, including effectiveness and efficiencies.
• The role will include a high degree of system and transactional responsibilities on SAP
• Success in this role is measured through a clear set of KPI’s and performance targets.
• Due to co Packer ‘locations’ – the person may be required to travel and visit both co packers, suppliers, and customers as required by the business.

Role Responsibilities:

Inventory Management:

• Ensure accurate recording and tracking of all inventory movements, including receipts, issues, and transfers, in alignment with company systems and processes.
• Conduct regular cycle counts to verify stock accuracy and promptly investigate and resolve discrepancies.

Goods Receipt (GR) and Verification

• Apply oversight to the goods receipt (GR) process for raw materials, packaging, and finished goods, ensuring quantities and quality meet purchase order specifications.
• Collaborate with co-packers and warehouse teams to confirm receipts are accurately recorded in the system.
• Address and resolve any GR-related issues, such as missing documentation, quality non-conformance, or quantity mismatches.
• Ensure all stock movements comply with company policies, SOPs, and regulatory requirements.

Stock Reconciliation

• Perform daily, weekly, and monthly stock reconciliations, comparing physical inventory with system records.
• Identify and resolve discrepancies, escalating unresolved issues to the appropriate manager or team.
• Ensure proper documentation and reporting of reconciliation activities and outcomes.

Excellence in Supply Chain  

• Previous experience in stock control or inventory management, preferably within an FMCG, manufacturing, or warehousing environment.
• Proficiency with inventory management systems or ERP platforms such as SAP, WMS systems etc.
• Familiarity with inventory tracking methods, including barcoding or RFID technology
• Hands-on experience with goods receipt processes, including inspecting and verifying incoming materials.
• Previous collaboration with co-packers, production teams, or suppliers in inventory workflows.
• Problem-solving skills to address GR issues such as mismatches, damaged goods, or documentation errors.
• Experience conducting regular stock reconciliations in a high-volume environment.
• Exposure to resolving stock discrepancies and performing root cause analysis

Leadership Capabilities:  

• Win through Execution - Lead bold execution in a fast-moving world  
• Inspire through Purpose - Amplify our purpose internally and externally  
• Shape the Future - Create focus and ownership for shaping Diageo’s future ambition  
• Invest in Talent - Harness the full extent of Diageo’s talent and diversity  

Experience / skills required:

• Relevant degree/diploma, preferably in the field of Supply Chain Management.
• Min 12 months Functional expertise in warehouse stock management
• Good command of English (written and spoken)
• High computer literacy (SAP an advantage)
• Good numeric skill set and high-level data accuracy.

End Date: January 10, 2025

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About the Role:        

• This role is accountable for commercially driving this category and delivering against the Ready To Drink business P&L.

Role Responsibilities:

• Customer Centric Portfolio Development.
• Ensure the right mix of flavours, formats and price points. 
• Fit for purpose route to customer.
• Expand and optimise distribution across on-trade and off-trade channels and digital e-commerce platforms. 
• Cold Chain availability. 
• In store category management agenda.
• Knowledge in cold chain handling and storage, by finding cold chain solutions for market growth. 
• RTM for access and availability of RTD variants in strategic cold chain. 
• Ensuring brilliant execution with every customer interaction, across all channels and segments.  
• Working with other senior functional leaders (finance, supply chain, distribution).  
• Coaching the the salesforce on best in class execution of RTDs and the Cold agenda.
• Onboarding of co-packers, logistics service providers and integration of RTDs into Diageo South Africa.

Experience / skills required: 

• BCom, BTech – Economics, Accounting, Marketing & Sales or relevant business qualification.
• Commercial experience in FMCG is advantageous. 
• Strong commercial acumen.
• 7+ years’ experience cross functional experience, mostly commercial.
• 5 years management role with ability to demonstrate successes in leading, building and developing strong teams.
• Leadership of matrixed teams operating in complex, multi-channeled settings
• Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development
• Negotiation and conflict resolution for customer.
• Inspirational leadership; people management and leadership
• Strategic data and market analysis for decision-making
• Talent acquisition; coaching; networking and influencing; communication.
• Selling skills; business acumen, planning; negotiating; training and development; performance management; systems and problem solving

End Date: January 10, 2025

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Job Description :                                    

Role Purpose

• Working and enrolling the technical, procurement, quality, planning, customer service and finance areas, the role is responsible for ensuring our goods are produced and delivered to Diageo South Africa (DSA) network inline with  COGS, Service, quality and reputational objectives.
• Accountable to embed the Diageo TPO Excellence Program in those Co-packers and drive continuous improvement.
• Responsible to provide on-site support for issue resolution of both site and incoming material supply
• Responsible to act as a relationship owner between Diageo and the Co-packer.
• Responsible to facilitate the introduction of Brand Change & Innovation projects at  the Co-packers and Diageo’s operations through the SLA.
• Accountable to lead the processes and projects to on board  new Co-packers and/or expand capacity and capabilities in current ones

Key Responsibilities

• Facilitate the delivery of the DSA Innovation and Brand Change on-time, on-budget , when relevant for Co-packers
• Implement Diageo TPO and Manufacturing excellence standards in the Co-packers
• Drive TPO performance management (cost, quality, H&S, Risk Management, controls-compliance-ethics)
• Deliver Productivity goals and continue to build and deliver a pipeline of projects.
• No Reputational exposure occurs across the Co-packers sites and standards are embedded.
• Establish SLAs with Co-packers
• Establish and maintain strong relationships with senior management  at the Co-packers
• Ensure CARM/GAR and policy compliance in Co-packers operations

Requirements

Qualifications

• Bachelor Degree in Engineering or similar is required.  English language required

Experience

• A minimum of 6 years of experience in similar role (at manager level) and/or in technical and/or operational roles, preferably in the beverage/alcohol business or CPG companies.
• Experience on managing successfully product introduction and innovation processes from a supply side in complex and global CPG companies would be a plus
• High potential in leadership and employee project management skills
• Experience in a highly regulated environment is a plus
• Good financial and budgeting understanding
• Computer literate: MS Outlook, Excel, PowerPoint. Excellent data management.
• Demonstrated experience in successfully leading/participating in process improvement /systems projects is a plus
• Demonstrated track record of performance improvement in previous roles

End Date: January 3, 2025

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Job Description :

About the role

• 3PL Quality lead role will work closely with TPO Manager, 3PL Planning & Production team to ensure adherence to Diageo standards including Global Risk Management Standards (GRMS), QMS, BTMs and product specification.

Role Responsibilities:

• Ensure adherence to Diageo’s standards including global risk management standards, quality management standards, BTMs and specifications
• Owner of brand technical equity with 3PL, ensure that brand equity is not compromised.
• As a Quality lead, provide, advise and technical support  to 3PL Production team regarding our brands.
• The role holder will be first point of contact of any Quality or Food Safety variances and issues during manufacturing processes.
• Collaborate with all material suppliers on liquid compliance.
• Co-ordinate 3PL Projects/Innovations trials.
• Provide Technical expertise for 3PL projects & trials conducted.
• Understanding of Root Cause Analysis process.
• Monitors, Analyse and Communicate Quality performance trends
• Collaborate with Planning & Procurement to manage any materials close to expiry with suppliers.
• Risk Management methodologies & mitigation thereof.

Functional Capabilities 

• Collaborate with 3PL to ensure HACCP, FSSC 22000 & ISO 9001 requirements are met regarding with 3PL regarding Diageo products .
• Manage Customer & Consumer complaints process with 3PL & that reporting is done within the required Diageo timelines.
• Understanding of the Diageo Manufacturing Excellence Program: Quality, HSE, Risk Management, Controls-Compliance-Ethics (or similar in another Global and advanced CPG company)
• Understanding of overall supply chain practice in Diageo and/or a CPG company: Planning, Procurement, Manufacturing, Logistics and Customer Service, cost structures and value chains.
• Ensure 3PLs have a robust Product recall / traceability process that gets tested at least twice a year.
• Demonstrates role model behaviour and coaches’ others to follow a consistent approach and go beyond mandatory minimum requirements.  
• Experience in external auditing, & Project management.
• Proactively leverages the learning curriculums and materials on Diageo Academy and other sources to continuously grow and develop in role.   
• Track TPO partner environmental performance, challenge constructively and support improvement initiatives to deliver improvement in line with Diageo Society 2030 commitments. 

Leadership Capabilities:  

• Practical experience of quality/food safety audit delivery in a manufacturing environment. Lead audit training is an advantage.
• Able to lead or work effectively in cross-functional teams
• Inspire and motivate employees in the Co-packer’s according to Diageo Purpose, Values and principles.
• Analytical capability: able to make a Root Cause Analysis and drive corrective & improvement actions from there
• Ability to develop tactical action plans
• Good verbal and written communication skills.

Experience / skills required:

• BSc Degree/ Diploma in Food-Tech, Bio-Tech & Food Science or Equivalent
• 5-7 years’ experience of FMCG
• Experience in i Prior experience in Managing a team.
• Supplier auditing experience an advantage.
• Experience in implementation of HACCP SANS 10330.
• Experience in implementation of FSSC 22000.
• Experience I implementation of ISO 9001.
• Knowledge of liquid blending will be an advantage.
• Knowledge of OHSA will be an advantage.
• Understanding of NEMA will be an advantage.

End Date: January 3, 2025

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Job Description :

Role Purpose

• The purpose or the role is to drive the business ambition to grow market share for our Premium Core portfolio by focusing on brand building and brand equity growth in strategic markets.
• This a key leadership role responsible for developing and executing marketing strategies to drive brand awareness, market penetration, and revenue growth. The role requires a deep understanding of consumer behaviour, market trends, and competitive landscape. The incumbent will lead a team of brand marketers and collaborate with cross-functional teams to achieve business objectives and maximize brand performance. The role will link in with the Diageo Global brand teams (GBT’s) to ensure that key platforms are developed to serve our market needs.

Role Responsibilities:

This role will also have leadership responsibilities in the areas below :

• Work with the commercial teams to ensure their commitment and engagement in the plans, in order to deliver flawless execution.
• Inspire and motivate agencies to execute brilliantly - working pre-dominantly with promotions and media agencies.
• Be a brilliant line manager and leader for the brand managers in your team.
• Evaluate key programs to build learnings.
• Leads execution of the strategic marketing plans, with commitment and participation from key stakeholders, so as to achieve volume, mix, market share and profit objectives.
• Leads the development of the brands Game Plans and ensures brand positioning is clear, consistent and distinctive.       
• Champions the concept of brand equity in his/her brands.
• Leads the client/agency relationship and challenges the agency to ensure best possible output on the brand.     
• Leads the agency to achieve innovative media plans which optimize the marketing budget and maximize impact.
• Leads the development of sound packaging changes, which optimize the brand’s message and image.  Assesses packaging through a clear understanding of brand values, consumer motivations and the competitive context.
• Utilizes data to anticipate competitive and consumer trends, assesses strategic implications and optimizes business potential based on analysis. 

Requirements

Qualification

• Marketing Degree

Experience

• 8-10 years + experience in marketing in IPS and/or FMCG/Luxury good categories.  Candidates should have had similar roles in peer companies.

End Date: January 3, 2025

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Job Description :

About the Role:

• Shopper Marketing is a pioneering function at the forefront of both Consumer and Customer Marketing with the goal to turn shoppers into buyers of our brands through shopper propositions that are aligned to the Category, Customer and Brand goals. The Shopper Marketing Team plays a crucial role in bringing to life brand strategy at the point of purchase. The team closely collaborate with brand marketing to developing and executing strategies to influence consumer purchasing behaviour. This role focuses on understanding shopper insights, collaborating with retailers, and creating targeted marketing campaigns to drive product visibility, engagement, and sales.

Responsibilities:

• Shopper Insights Analysis: Utilize shopper insights, market data, and consumer trends to develop actionable strategies and tactics to influence purchase decisions in-store and online.
• Collaboration with Retailers: Negotiate and execute shopper marketing programs, including in-store displays, promotions, and co-branded campaigns.
• In-store Activation and Merchandising: Develop and execute in-store activation plans to enhance product visibility, shelf presence, and shopper engagement, drive product trial and purchase. Monitor and evaluate the effectiveness of activities basis key performance metrics.
• Promotional Strategy and Execution: Develop promotional strategies and tactics to drive traffic, conversion and grow basket size. Collaborate with sales teams to ensure seamless execution.
• Digital Shopper Marketing: Collaborate with the SWC E-Commerce lead to develop and implement digital shopper marketing strategies to engage shoppers across strategic online channels.
• Cross-functional Collaboration: provide insights to inform product assortment, pricing, and promotional strategies. Collaborate on the development of integrated marketing campaigns that leverage both brand and shopper marketing insights to drive sales and brand awareness.
• Measurement and Analytics: utilize shopper data, and market research to evaluate campaign performance and identify opportunities for optimization; prepare and share regular progress reports
• Budget Management: Develop and manage the shopper marketing budget, allocating funds to different initiatives based on their strategic importance and potential ROI.

Requirements

Experience /Skill required:

• A Bachelor of Commerce in Sales/Marketing or business degree or equivalent
• Proven track record in either Marketing and/or Sales (Customer Marketing). Minimum of 4 years experience.
• Strong creative judgement and good commercial understanding (of our customers and their shoppers)
• An individual who understands how to get things done within KBL and has the ability to influence across a broad network of the organization
• An ability to inspire agencies to deliver great work and ideally some experience of working with key customers.

End Date: January 10, 2025

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About the role

• Requires a strong influencer with ability to lead with impact and facilitate change within the business and externally with co packers, 3PL’s and  suppliers.  
• Co-Packer partnerships are currently located in Cape Town and JHB – with suppliers both from Local and Global ito Receipts. 
• The Agent network is extensive. Finished goods locations are in our 4 key cities with additional 5 ‘satellite’ plants. 
• Inventory management is a key function within this role across all stock locations, but focusses predominantly on co-packer locations for Raw, Packaging and Finished goods.  All stock movements, and reconciliations fall
• within the responsibilities of this role. This role has 2 direct reports (L6 stock controllers)
• Due to co Packer ‘locations’ – the person may be required to travel and visit both co packers, suppliers, and customers as required by the business

Role Complexities:

• Non Turnkey Co- Packer partnerships will exist in Cape Town and Johannesburg. The RTD and Co-packer process in Diageo is in its' start up phase and processes and not yet fully documented or well embedded. These are all,new relationships.
• Systems are not yet fully integrated and a hands on approach, and micro management of the E2E process is required initially – Process improvement, simplification and automations will be a key focus in this role.

Stock movements include:

• Purchase orders for CP’s / Vendors, Good receipts inbound (Raw, Pack, Cons), consumption, GR of MFFG.
• MFFG goods issues to 3pl and customer direct sales.
• Daily, weekly cycle verifications and reconciliations
• Monthly ‘wall to wall’ stock counts - alignment

PURPOSE OF THE ROLE:

• This role is to support the Head of OTC and Logistics in managing day to day MOVE operations as matters related specifically to the management of ‘co packers’ operations E2D – walls, wheels, governance, and compliance, including effectiveness and efficiencies.
• The role includes transactional responsibilities in SAP
• Success in this role is measured through a clear set of KPI’s and performance targets. – these include:  COGS/EU, Inventory management and controls,  effective collaborative partnerships (vendors, suppliers, customers)

Role Responsibilities

Daily, weekly, monthly review of Co Packer performance, against set deliverables:  This will include:

• Inventory alignment and reconciliations.
• Adherence to plan – production
• Effectiveness and efficiency in MFFG network replenishment – both Primary and Secondary. 
• Influence and drive cost effectiveness, continuously manage and monitor customer service levels, utilizing applicable models to ensure greatest service delivery
• Review and understand warehouse capacity requirements and constraints – partner with Planning and 3PL to ensure most optimal solutions are in place
• Monitor, manage and improve on performance levels - Lead SPM reviews, track set KPI milestones, suggest improvements and implementation of initiatives.
• Drive, influence and lead a culture of compliance - ensure all applicable controls and checks (within Move & H&SE) are well established, measured, tracked & tested monthly.  This includes E2E Inventory Management & movements, process controls, Quality Control (Finished Goods, Raw & Pack Material)
• Partner and co-lead with relevant business stakeholders (commercial, Plan, Move and Make) to ensure execution of the Diageo Strategy in a fully joint up business process also supporting the customer Collaboration Global Diageo program.
• Harness the full extent of 3PL and supplier network and influence non direct reports to deliver against the Diageo ambition and goals.
• Work with stakeholder to support market requirements across the COE .

Experience / skills required

• Proven record of working with 3rd Party Operations in Make (co Packers)
• Minimum 5 years’ experience planning, Logistics & customer service.
• Tertiary qualification - Business or BSc in a supply chain related subject.
• SAP competency
• Ability to reconcile complex reports - Excel mastery will be a mandatory requirement.
• Excellent communication skills, both verbal and written combined with the ability to engage effectively at all levels in the organization
• Numerate and ability to implement and apply KPI’s to drive performance management at all levels in the warehouse.

End Date: January 10, 2025

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Job Description :

About us

• The role supports the CP&A Lead in delivering the tools and support materials to drive brilliant execution within the channel and/or customer. Aids in setting the channel specific brand and category execution guidelines and standards, this is completed for the entire Country respective to where Field Sales, Account Management and Distributor teams exist.
• The role tracks and evaluates channel instore execution against well-defined scorecard metrics (distribution, visibility, share of shelf, merchandising guidelines, pricing, etc.) ensuring we deliver on time every time to our customers.
• Join us to create a career worth celebrating

Role Responsibilities:

Execute the Integrated Business Planning calendar

• Ensure a robust operational understanding of the channel outlet profiles and types that this enables ownership of the Commercial Standards (Outlet Execution and Customer Planning) implementation. Demonstrate operational thinking in building the short term (12 month) channel plan based on current market trends in line with the internal organisational opportunities.

Execute and drive the Brilliant Execution Process

• Supports CP&A Lead on driving a transformational change focused on delivering flawless planning and execution through an effective cycle brief process.

Establishing competitive advantage through customer marketing expertise

• Demonstrate operational excellence and discipline to deal with multiple projects that run concurrently in a systematic manner.

Targeted Trade Investment that maximizes ROI

• Have strong analytical skills to unearth insights behind data and propose solutions or initiatives to aid Diageo business growth. Demonstrate individual accountability to see tasks executed with rigor and discipline with a basic understanding and business application to baseline financials and measurement thereof. Competent budget management and tracking A&P and trade spend highlighting its evolution to CP&A Lead and is responsible for preparing activities Pre & Post M&E. Supports CP&A Lead to execute the activity calendar ensuring we have effective promotions and a winning mix of brand and category activity to drive business performance with customers/channel and all deliverables are OTIF.

Simple, effective decision making and clarity of accountabilities

• Tracks channel instore execution compliance of cycle activity plans and promotional plans against well-defined Execution Scorecard metrics. Performs regular trade visits to identify opportunities and provide solutions to drive incremental sales.

 Qualifications

• Relevant degree
• Driver’s license

Experience

• Between 2-3 years of experience in customer marketing/trade marketing areas with a clear understanding about how the total sales organisation operates and how to drive its effectiveness

Key Skills

• Ability to build relationships and work collaboratively internally and externally with good influential and negotiation skills.
• Strong analytical, presentation and project management skills.
• Proactive, self-motivated, tenacious with commercial drive and commercial curiosity.