Jobs at The President Hotel

• At The President Hotel, the hotel front desk is more than just check-ins and check-outs, it’s where first impressions are made, guest relationships begin, and memorable hotel stays are created. As we continue our journey toward luxury, we’re looking for a Hotel Receptionist who can deliver exceptional guest service while keeping the hotel Front Office running smoothly and professionally at a very busy front desk.
• If you know your way around OPERA PMS, enjoy working with people, and thrive in a busy hotel environment, this role is for you.

Minimum Requirements

• Matric Certificate (Grade 12)
• Hospitality qualification or diploma (advantageous)
• Minimum 2 years’ experience within a hotel front office or hotel reception environment
• Previous experience as a Hotel Receptionist or Front Office Receptionist preferred
• Strong hands-on OPERA PMS experience essential
• Strong computer literacy, including OPERA PMS and Microsoft Office
• Experience within a busy 4-star or 5-star hotel environment preferred
• Excellent communication and guest service skills
• Ability to work shifts, weekends, and public holidays
• Professional grooming and presentation
• CV must be fully updated prior to submission

What You’ll Be Doing

• Welcoming hotel guests with warmth, professionalism, and confidence
• Managing hotel check-ins and check-outs efficiently using OPERA PMS
• Assisting guests with requests, queries, and general hotel information
• Handling guest complaints and concerns professionally and efficiently
• Ensuring all guest profiles, bookings, and billing details are accurate
• Managing cashiering procedures and daily hotel reception administration
• Communicating effectively with Housekeeping and other hotel departments
• Monitoring arrivals, departures, room allocations, and guest requests
• Maintaining hotel Front Office standards and SOPs at all times
• Delivering exceptional hotel guest service and creating memorable experiences
• Keeping the hotel reception area neat, organised, and professional
• Supporting the Front Office team wherever needed to ensure smooth hotel operations

Deadline:10th October,2026

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• At The President Hotel, we’re looking for an experienced, commercially astute and strategic Head of Procurement to lead our end-to-end procurement function. This is a senior leadership position responsible for ensuring that procurement decisions across our 349-room hotel deliver the right balance of quality, service, cost, reliability, risk and long-term value.
• Reporting to the Director of Finance, the Head of Procurement will lead the Procurement and Cost Control functions and work closely with leaders across Food & Beverage, Rooms, Engineering, IT, Sales & Marketing, Human Resources, Finance and Administration.
• As we continue our journey toward luxury, we need a procurement leader who can look beyond transactional purchasing and take ownership of procurement strategy, strategic sourcing, contracting, supplier performance, inventory oversight, cost optimisation and governance.
• This role requires someone who is confident engaging with senior leadership, challenging historical purchasing practices where necessary, negotiating commercially, managing complex supplier relationships and using data to identify opportunities for greater value and efficiency.
• If you understand that exceptional procurement is not simply about securing the lowest price, but about achieving the best overall value for the hotel, this opportunity is for you.

Minimum Requirements

• Bachelor’s degree or equivalent qualification in Procurement, Supply Chain Management, Business Administration, Commerce or a related field
• Recognised procurement qualification such as CIPS or equivalent professional certification preferred
• Relevant postgraduate qualification advantageous
• Minimum 7 years’ progressive procurement or supply management experience
• Minimum 3 years’ experience leading a procurement team or procurement function
• Experience within a large-volume hotel, resort, hospitality group or comparable high-volume service environment essential
• Direct hotel or hospitality procurement experience strongly preferred
• Demonstrated experience managing procurement across multiple operational spend categories
• Strong experience in strategic sourcing, category management and tender processes
• Proven commercial negotiation and contract-management experience
• Experience managing supplier performance, service levels and strategic supplier relationships
• Strong understanding of inventory management and cost-control principles
• Experience managing operational and capital expenditure procurement
• Experience procuring across categories including Food & Beverage, operational supplies, outsourced services, maintenance, technology and capital projects
• Proven experience with supplier due diligence, onboarding and master-data controls
• Experience developing and monitoring supplier KPIs and scorecards
• Strong financial and commercial acumen with an understanding of total cost and value analysis
• Ability to analyse spend, demand, market trends and supplier performance data
• Experience measuring and validating procurement savings and cost avoidance
• Strong understanding of procurement governance, delegated authority and segregation of duties
• Experience implementing or improving ERP, procurement or inventory management systems and approval workflows
• Sound knowledge of the South African supplier market, commercial practices and B-BBEE considerations
• Understanding of ethical, sustainable and responsible procurement practices
• Strong risk-management and business-continuity awareness
• Strong leadership, coaching and people-development capability
• Excellent stakeholder-management and influencing skills
• Ability to constructively challenge requirements and influence senior stakeholders
• Strong analytical, problem-solving and decision-making ability
• Excellent negotiation and communication skills
• High levels of integrity, professional judgement and accountability
• Ability to manage competing priorities within a large, high-volume operational environment
• Strong computer literacy and confidence working with procurement data and reporting systems
• South African ID or valid South African work authorisation
• A fully updated CV with contactable reference details is essential

What You’ll Be Doing

• Taking overall responsibility for the hotel’s end-to-end procurement function
• Developing and implementing the hotel’s procurement strategy, policies, procedures and annual sourcing plan
• Translating hotel strategy, operational requirements and budgets into clear procurement priorities and category plans
• Working closely with senior leadership and departmental heads to understand operational requirements and future procurement needs
• Advising leadership on procurement opportunities, supplier markets, commercial risks and supply constraints
• Constructively challenging demand, specifications, sole-source requests and historical purchasing practices where better value can be achieved
• Leading strategic sourcing initiatives, RFQs, formal tenders and commercial evaluations
• Ensuring sourcing decisions consider total cost, quality, service reliability, risk, sustainability and operational impact, rather than price alone
• Negotiating supplier pricing, payment terms, service levels, warranties, remedies and other commercial conditions
• Managing supplier contracts throughout their lifecycle, including implementation, obligations, renewals, renegotiations and termination dates
• Maintaining a comprehensive and accurate contract register
• Overseeing supplier due diligence, approval, onboarding and master-data requirements
• Ensuring appropriate supplier documentation is maintained, including tax, banking, B-BBEE, safety, ethical and sustainability information where applicable
• Segmenting suppliers according to value, risk and operational importance
• Developing supplier scorecards and conducting structured supplier-performance reviews
• Monitoring supplier performance across price, quality, delivery, service, compliance, innovation and risk
• Identifying critical supplier and continuity risks and developing appropriate contingency plans
• Exploring supplier and market innovation opportunities that could improve hotel operations or deliver greater value
• Overseeing daily procurement activity across Food & Beverage, Rooms, Engineering, IT, Sales & Marketing, Human Resources and Administration
• Reviewing and approving purchase orders within delegated authority and established governance frameworks
• Ensuring operational requirements are met timeously while maintaining appropriate procurement controls
• Resolving shortages, delivery challenges, supplier disputes and urgent procurement requirements
• Working closely with Cost Control, Stores and operational departments to optimise stock availability, inventory turn, wastage, obsolete stock and stock loss
• Partnering with Finance and departmental leaders to ensure procurement commitments align with approved budgets, forecasts and cash-flow requirements
• Identifying, measuring and validating procurement savings, cost avoidance and other value improvements
• Producing procurement dashboards and reports covering spend, contracts, suppliers, savings, compliance, inventory, performance and risk
• Maintaining accurate procurement documentation, quotations, evaluations, contracts, purchase orders and supplier records
• Ensuring procurement activities comply with legislation, contractual obligations, internal controls and hotel governance requirements
• Maintaining strong controls around supplier creation, banking-detail changes, conflicts of interest, tender evaluations and purchasing commitments
• Promoting ethical, local, B-BBEE and sustainable procurement practices
• Supporting internal and external audits and ensuring procurement-related findings are addressed appropriately
• Leading procurement involvement in ERP and related system implementations or improvements
• Using procurement data and technology to strengthen visibility, decision-making, efficiency and control
• Developing and maintaining effective procurement Standard Operating Procedures
• Continuously identifying opportunities to improve procurement and inventory processes
• Leading, coaching and developing the Procurement and Cost Control teams
• Establishing clear objectives, responsibilities and performance expectations
• Developing team capability through coaching, training and cross-functional exposure
• Building a culture of integrity, collaboration, accountability, service and continuous improvement
• Ensuring procurement consistently supports the professional and elevated standards expected at The President Hotel

Deadline:17th October,2026

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• As we continue our journey toward luxury, we’re looking for hardworking, reliable and hands-on Housekeeping Housemen to join our team on a 6 Month fixed-term contract. Candidates must have previous housekeeping experience within a hotel environment and be available to work for the full duration of the contract.
• This is a physically active role supporting Room Attendants and the wider Housekeeping operation by ensuring linen, amenities, equipment and supplies are available where they are needed, while assisting with the cleanliness and presentation of guest and operational areas.
• The successful candidates must be comfortable with lifting, carrying and moving linen and supplies, pushing housekeeping equipment, working across multiple floors and remaining physically active throughout the shift.
• If you take pride in keeping things organised, enjoy being part of a busy team and understand that exceptional housekeeping depends on everyone working together, this opportunity is for you.

Minimum Requirements

• Previous Houseman or Housekeeping experience within a hotel environment essential
• Previous experience within a large, high-volume 4-star or 5-star hotel environment advantageous
• Must be available to work on a fixed-term contract
• Good understanding of hotel housekeeping operations and cleanliness standards
• Experience handling and distributing linen, towels, guest amenities and housekeeping supplies
• Experience supporting Room Attendants and Housekeeping Supervisors during daily room operations
• Understanding of the correct handling and storage of clean and soiled linen
• Ability to assist with the cleaning and upkeep of guest corridors, service areas and housekeeping facilities
• Physically fit and able to perform a highly active and physically demanding role
• Ability to lift and carry linen, supplies, equipment and other housekeeping items safely
• Comfortable pushing and moving housekeeping trolleys and equipment
• Ability to work efficiently across multiple floors and operational areas
• Good attention to detail and cleanliness
• Ability to follow instructions and complete tasks within required timeframes
• Strong teamwork and willingness to assist wherever operationally required
• Reliable, punctual and committed to maintaining consistent standards
• Good communication skills with the ability to interact professionally with guests and colleagues
• Understanding of health, safety and hygiene requirements
• Professional grooming and presentation
• Ability to work shifts, weekends and public holidays as operationally required
• South African ID or valid South African work authorisation
• A fully updated CV with contactable reference details is essential

What You’ll Be Doing

• Supporting the daily operation of the Housekeeping department
• Assisting Room Attendants and Housekeeping Supervisors to ensure guest rooms and floors are serviced efficiently
• Collecting and distributing clean linen, towels and other housekeeping supplies
• Removing and transporting soiled linen to designated collection areas
• Replenishing linen cupboards and housekeeping stations throughout the hotel
• Delivering guest amenities, additional linen, towels and other requested items to rooms when required
• Ensuring Room Attendants have the linen, amenities and supplies required to complete their rooms efficiently
• Moving housekeeping trolleys, equipment and supplies safely between operational areas
• Assisting with the collection and removal of rubbish and other housekeeping waste
• Keeping guest corridors, service passages, linen rooms, storerooms and housekeeping operational areas clean and organised
• Assisting with heavier housekeeping tasks that require lifting, moving or repositioning items
• Supporting the movement of beds, furniture or other room items when operationally required
• Reporting maintenance defects, damaged equipment or unusual circumstances to the appropriate supervisor
• Handling hotel property, linen, equipment and guest belongings carefully and responsibly
• Following correct procedures for lost property and items found in guest or public areas
• Maintaining appropriate stock levels in assigned housekeeping areas
• Helping to minimise linen losses, breakages, wastage and unnecessary use of supplies
• Responding promptly to operational requests from Housekeeping Supervisors and management
• Assisting during high-occupancy periods, room changes, early arrivals and other busy operational periods
• Following hotel health, safety, hygiene and manual-handling procedures
• Maintaining a professional and respectful presence when working in guest areas
• Working closely with Room Attendants, Supervisors, Public Areas, Laundry and other Housekeeping team members
• Ensuring all assigned areas and responsibilities are completed before the end of the shift
• Contributing to a positive, supportive and efficient Housekeeping team environment
• Ensuring your work consistently reflects the professional and elevated standards expected at The President Hotel

Deadline:17th October,2026

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• As we continue our journey toward luxury, we’re looking for experienced Room Attendants with a minimum of 2 years’ housekeeping experience within a hotel environment for a 6 month fix-term contract. Someone who takes pride in maintaining exceptional cleanliness, presentation and guest room standards.
• If you have a strong eye for detail, enjoy working in a structured and professional hotel environment, and understand the importance of preparing every room to the highest standard, this opportunity is for you.

Minimum Requirements

• Matric Certificate (Grade 12)
• Minimum 2 years’ current housekeeping experience within a hotel environment
• Previous Room Attendant experience within a busy 4-star or 5-star hotel environment advantageous
• Strong knowledge of hotel guest room cleaning standards and procedures
• Good understanding of bedroom and bathroom cleaning, linen handling and guest room presentation
• Ability to clean and prepare guest rooms efficiently within required timeframes
• Strong attention to detail and commitment to maintaining consistently high standards
• Good organisational and time-management skills
• Ability to follow hotel Housekeeping procedures and Standard Operating Procedures
• Ability to work independently and as part of a professional Housekeeping team
• Physically fit and able to perform the physical requirements of the position
• Ability to work shifts, weekends and public holidays
• Reliable, punctual and accountable approach to work
• Professional grooming, presentation and attitude
• South African ID 
• A fully updated CV with contactable reference details is essential

What You’ll Be Doing

• Cleaning and servicing guest rooms according to The President Hotel’s Housekeeping standards
• Preparing rooms efficiently and accurately for guest arrivals, stayovers and departures
• Ensuring bedrooms, bathrooms, linen, amenities and surfaces meet required cleanliness and presentation standards
• Making beds and replacing linen according to hotel procedures and quality standards
• Cleaning and sanitising bathrooms, bedrooms and guest room surfaces thoroughly
• Replenishing guest amenities and supplies according to established room standards
• Ensuring every completed room is clean, organised and professionally presented before being released
• Maintaining a well-stocked and organised Housekeeping trolley throughout the shift
• Managing linen, guest amenities and cleaning supplies responsibly
• Assisting with the cleaning of corridors, service areas and designated public spaces when required
• Identifying and reporting maintenance issues, damaged items and room defects promptly
• Reporting lost property and following hotel Lost and Found procedures
• Responding politely and professionally to guest requests when approached
• Escalating guest concerns or requests to the appropriate team member when required
• Following hotel hygiene, health and safety procedures at all times
• Working closely with Housekeeping colleagues and other hotel departments to support smooth daily operations
• Maintaining productivity while ensuring attention to detail and quality are never compromised
• Ensuring every guest room reflects the professional and elevated standards expected at The President Hotel

Deadline:10th October,2026

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• At The President Hotel, our kitchen is where creativity, precision and teamwork come together to create memorable dining experiences. As we continue our journey toward luxury, we’re looking for a Commis Chef with a minimum of 2 years’ experience in a professional kitchen environment, ideally within a busy 4-star or 5-star hotel, restaurant or high-volume culinary operation.
• If you are passionate about food, confident with the foundations of professional cookery, and eager to develop your skills within a high-performing hotel kitchen, this opportunity is for you.

Minimum Requirements

• Matric Certificate (Grade 12)
• Recognised Culinary qualification essential
• Minimum 2 years’ experience in a professional kitchen environment
• Previous experience as a Commis Chef within a hotel, restaurant or high-volume kitchen preferred
• Experience within a busy 4-star or 5-star hotel environment advantageous
• Good knowledge of food preparation, basic cooking techniques and kitchen operations
• Understanding of food safety, hygiene and HACCP standards
• Ability to follow recipes, portion controls and presentation standards accurately
• Ability to work effectively in a fast-paced, high-volume kitchen environment
• Ability to work shifts, weekends and public holidays
• Professional grooming and a disciplined approach to kitchen operations
• South African ID or valid work permit
• CV must be fully updated prior to submission

What You’ll Be Doing

• Assisting with food preparation and cooking across different kitchen sections
• Preparing and maintaining mise en place to ensure readiness for service
• Following recipes, portion controls and presentation standards consistently
• Supporting senior chefs during preparation and busy service periods
• Ensuring food is prepared to the required quality, consistency and presentation standards
• Maintaining clean, organised and hygienic workstations at all times
• Following food safety, hygiene, HACCP and kitchen safety procedures
• Assisting with stock rotation, correct storage and minimising food waste
• Communicating effectively with chefs and other kitchen team members during preparation and service
• Developing your culinary knowledge through exposure to different kitchen sections and techniques
• Taking initiative to improve speed, accuracy and overall culinary skills
• Supporting the wider kitchen brigade wherever needed to ensure smooth and efficient operations

Deadline:17th October,2026

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• This opportunity is specifically suited to a Chef de Partie - Pastry or very strong Demi Chef de Partie – Pastry with recent, hands-on pastry kitchen experience who can confidently take ownership of a pastry section, maintain exceptional standards and deliver consistent quality across a busy 349-room hotel operation, including restaurants, buffets, banqueting, conferences, functions and special events.
• If pastry is your craft, you have a strong eye for detail and presentation, and you thrive in a professional, high-volume pastry kitchen environment, this opportunity is for you.

Minimum Requirements

• Relevant Culinary or Pastry qualification or recognised professional chef training
• Minimum 2 to 3 years’ recent, relevant pastry kitchen experience
• Solid experience at Chef de Partie - Pastry level or strong Demi Chef de Partie – Pastry level ready to progress
• Previous experience within a 4-star or 5-star hotel, luxury resort, high-end restaurant or high-volume pastry kitchen highly advantageous
• Strong practical experience in the preparation and production of pastries, desserts, cakes, breads and baked goods
• Good knowledge of pastry techniques, baking methods, ingredients and pastry production processes
• Strong attention to detail with excellent presentation, finishing and plating skills
• Ability to confidently manage and take ownership of an assigned pastry section
• Experience preparing pastry items for restaurant service, buffets, banqueting, conferences and functions advantageous
• Strong understanding of mise en place, portion control and production planning
• Sound knowledge of food safety, hygiene and HACCP standards
• Ability to maintain quality, consistency and presentation during high-volume production and service
• Strong organisational and time-management skills
• Ability to work effectively under pressure as part of a professional kitchen brigade
• Ability to guide and support Demi and Commis Chefs within the pastry section
• Creative approach with an interest in current pastry and dessert trends
• Ability to work shifts, weekends and public holidays
• Professional grooming, presentation and a disciplined approach to work
• South African citizen or holder of a valid South African work permit
• A fully updated CV with a professional, recent profile image and contactable reference details is essential

What You’ll Be Doing

• Taking responsibility for the daily preparation and production of pastries, desserts, cakes, breads and baked goods
• Preparing and presenting pastry items according to established recipes, quality and presentation standards
• Ensuring all pastry mise en place and production requirements are completed accurately and on time
• Supporting pastry production for restaurants, buffets, banqueting, conferences, functions and special events
• Maintaining exceptional consistency, flavour, texture and presentation across all pastry items
• Taking ownership of your assigned pastry section and ensuring it is fully prepared for service
• Working closely with the Sous Chefs and wider kitchen brigade to ensure smooth and efficient kitchen operations
• Supporting the development of new desserts and pastry items as the hotel continues its journey toward luxury
• Guiding and supporting junior chefs within the pastry section
• Maintaining effective portion control, stock rotation and storage procedures while actively minimising waste
• Maintaining exceptional food safety, hygiene and HACCP standards at all times
• Keeping the pastry section clean, organised and operating efficiently throughout production and service
• Supporting other areas of the kitchen when required during high-volume periods
• Contributing to a positive, professional and disciplined kitchen culture
• Living our values of Teamwork, Respect, Innovation, Accountability, Passion and Integrity

Deadline:10th October,2026

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• At The President Hotel, our kitchen is where passion, precision, teamwork and creativity come together to create memorable dining experiences. As we continue our journey toward luxury, we’re looking for a skilled and passionate Chef de Partie with a minimum of 2 to 3 years’ relevant experience, ideally within a busy 4-star or 5-star hotel, luxury resort or high-volume kitchen environment.
• If you are confident taking ownership of your section, passionate about your craft, and committed to delivering consistently high culinary standards in a fast-paced hotel kitchen, this opportunity is for you.

Minimum Requirements

• Relevant Culinary qualification or professional chef training
• Minimum 2 to 3 years’ relevant experience as a Chef de Partie or experienced Demi Chef de Partie ready to take the next step
• Experience within a busy 4-star or 5-star hotel, luxury resort or high-volume kitchen environment
• Strong knowledge of cooking techniques, food preparation and presentation standards
• Ability to confidently manage and take ownership of an assigned kitchen section
• Strong understanding of mise en place, portion control and kitchen service procedures
• Sound understanding of food safety, hygiene and HACCP standards
• Ability to maintain quality, consistency and speed during high-volume service
• Strong organisational and time-management skills
• Ability to work effectively under pressure as part of a professional kitchen brigade
• Ability to guide and support junior chefs within your section
• Ability to work shifts, weekends and public holidays
• Professional grooming, presentation and a disciplined approach to work
• South African citizen or holder of a valid South African work permit
• A fully updated CV with a professional, recent profile image and contactable reference details is essential

What You’ll Be Doing

• Taking full ownership of your assigned kitchen section and ensuring consistent quality and service throughout every shift
• Preparing, cooking and presenting dishes according to established recipes and presentation standards
• Ensuring all mise en place is completed and your section is fully prepared before each service
• Maintaining quality, consistency and speed during high-volume breakfast, lunch, dinner and function service
• Working closely with the Executive Chef, Sous Chefs and wider kitchen brigade to ensure smooth and efficient kitchen operations
• Guiding and supporting Commis Chefs and Demi Chefs and assisting with on-the-job training where required
• Maintaining exceptional food quality, hygiene, HACCP and food safety standards at all times
• Monitoring stock levels and ensuring correct stock rotation and storage procedures
• Maintaining effective portion control and actively minimising food waste
• Keeping your section clean, organised and operating efficiently throughout preparation and service
• Communicating effectively with the kitchen brigade to ensure smooth and timely service
• Supporting other kitchen sections when required during busy service periods
• Contributing to a positive, professional and disciplined kitchen culture

Deadline:10th October,2026

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• As we continue our journey toward luxury, we need someone who is visible on the floor, actively engaged with guests and the team, and comfortable stepping in wherever needed. You’ll work closely with the Restaurant Manager and Kitchen team to ensure the restaurant is fully prepared, service flows efficiently, the breakfast offering is consistently well presented, and every guest receives warm, professional and attentive service.
• The successful candidate must have previous restaurant supervisory or junior management experience within a busy 4-star or 5-star hotel, large restaurant or similarly high-volume hospitality environment. Previous experience managing or supervising a high-volume hotel breakfast service will be a strong advantage.
• This is an early-morning operational position, so candidates must be comfortable with early starts, weekends and public holidays and have reliable transport to get to work for the required shifts.
• If you thrive in a fast-paced restaurant environment, enjoy leading people from the floor and take pride in delivering an organised, efficient and memorable breakfast experience, we’d like to hear from you.

Minimum Requirements

• Relevant Hospitality, Food & Beverage or Hotel Management qualification advantageous
• Minimum 2 years’ experience in a Restaurant Supervisor, Senior Supervisor, Assistant Restaurant Manager or similar leadership position within a busy hospitality environment
• Previous 4-star or 5-star hotel restaurant experience highly advantageous
• Experience within a large, high-volume restaurant operation essential
• Previous experience managing or supervising high-volume breakfast service strongly advantageous
• Strong understanding of restaurant operations and professional food and beverage service standards
• Proven ability to lead and coordinate a restaurant team during busy service periods
• Strong floor-management skills with a visible, hands-on leadership approach
• Experience conducting pre-service briefings, allocating sections and coordinating staff responsibilities
• Strong guest relations and customer service skills
• Confident handling guest complaints and providing effective service recovery
• Ability to anticipate service challenges and respond quickly and professionally
• Good understanding of restaurant opening, service and closing procedures
• Experience with restaurant POS systems, with Micros Simphony or similar experience advantageous
• Good understanding of stock control, breakages, wastage and operational cost awareness
• Knowledge of food safety, hygiene and health and safety standards
• Strong leadership, communication and interpersonal skills
• Proven ability to coach, motivate and develop team members
• Strong organisational, planning and time-management skills
• Ability to remain calm, professional and solutions-focused during high-volume service
• Excellent attention to detail and high service standards
• Strong administrative and computer skills
• Professional grooming and presentation
• Must be willing and able to work early-morning breakfast shifts
• Ability to work weekends and public holidays as operationally required
• Reliable transport for early-morning shifts is essential
• South African ID 
• A fully updated CV with contactable reference details is essential

What You’ll Be Doing

• Supporting the Restaurant Manager with the efficient day-to-day management of the breakfast operation
• Ensuring the restaurant and team are fully prepared before breakfast service begins
• Leading from the floor and remaining visible, approachable and actively involved throughout service
• Conducting pre-service briefings and ensuring the team understands occupancy levels, expected covers, VIP guests, groups and special requirements
• Allocating sections and responsibilities to ensure appropriate floor coverage and efficient service
• Supervising and supporting waitrons, hosts and other restaurant team members throughout breakfast
• Monitoring guest arrivals and managing seating and service flow during peak periods
• Ensuring tables are cleared, reset and available efficiently during high-volume periods
• Working closely with the Kitchen team to ensure smooth communication between front and back of house
• Monitoring the breakfast buffet to ensure presentation, availability, cleanliness and replenishment standards are consistently maintained
• Ensuring à la carte breakfast orders are delivered accurately and within appropriate service times
• Engaging proactively with guests throughout breakfast and ensuring their needs are identified and addressed
• Handling guest concerns and complaints professionally and ensuring effective service recovery
• Supporting the team during peak periods and stepping into operational areas wherever assistance is required
• Maintaining consistently high food and beverage service standards throughout the restaurant
• Coaching and guiding team members during service to improve performance, confidence and guest engagement
• Ensuring restaurant service stations, tables and operational areas remain clean, organised and professionally presented
• Monitoring service times and identifying potential delays before they negatively impact the guest experience
• Ensuring restaurant SOPs, food safety requirements, hygiene standards and health and safety procedures are consistently followed
• Supporting staff attendance management, shift allocation and other team administration as required
• Monitoring breakages, equipment, linen and operational supplies and reporting or addressing concerns appropriately
• Supporting stock control and helping minimise unnecessary wastage and operational losses
• Working closely with Kitchen, Front Office, Guest Experience, Housekeeping and other hotel departments to anticipate occupancy levels and guest requirements
• Coordinating breakfast requirements for groups, VIP guests, special occasions and high-occupancy periods
• Supporting the Restaurant Manager with onboarding, training, coaching and performance management of team members
• Ensuring the restaurant is appropriately cleared, reset and prepared following breakfast service
• Assisting with operational and administrative responsibilities following the breakfast period as required
• Continuously identifying opportunities to improve service efficiency, team performance and the overall guest experience
• Ensuring every breakfast service reflects the professional and elevated standards expected at The President Hotel

Deadline:17th October,2026

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• As we continue our journey toward luxury, every guest interaction becomes an opportunity to exceed expectations. We are looking for a warm, engaging and guest-focused Hotel Guest Experience Agent with a minimum of 2 years’ relevant guest relations or front-of-house experience, ideally within a busy 4-star or 5-star hotel environment.
• If you have a natural ability to connect with people, take pride in creating personalised experiences and know how to turn an ordinary hotel stay into something memorable, this opportunity is for you.

Minimum Requirements

• Minimum 2 years’ guest relations or front-of-house experience within a 4-star or 5-star hotel environment
• Diploma or certificate in Hospitality Management advantageous
• Strong knowledge of guest relations, VIP hosting and complaint handling
• Proficiency in Opera PMS and Microsoft Office
• Experience working with guest profiles, preferences and special requests
• Excellent interpersonal and communication skills with a genuine guest-centric approach
• Confident in engaging with guests from diverse backgrounds and cultures
• Professional, well-groomed and confident when interacting with VIP and high-profile guests
• Strong organisational, multitasking and problem-solving skills
• Ability to remain calm, professional and solutions-focused when handling challenging guest situations
• Strong knowledge of Cape Town, including attractions, restaurants, activities and cultural experiences
• Ability to work effectively as part of a busy Front Office and Guest Experience team
• Ability to work shifts, evenings, weekends and public holidays
• South African citizen with a valid South African ID
• A fully updated CV with a professional, recent profile image and contactable reference details is essential

What You’ll Be Doing

• Acting as a key point of contact for guests and helping to create a seamless, personalised experience from arrival through to departure
• Welcoming guests warmly and creating a positive first impression of The President Hotel
• Engaging with guests throughout their stay and proactively identifying opportunities to enhance their experience
• Anticipating guest needs and providing personalised assistance, recommendations and solutions
• Recognising and welcoming repeat guests while using known preferences to personalise their stay
• Supporting the hosting and management of VIPs, special guests and high-profile visitors
• Coordinating special requests, celebrations, birthdays, anniversaries and VIP arrangements with relevant hotel departments
• Handling guest queries, feedback and complaints professionally and efficiently
• Taking ownership of guest concerns and supporting effective service recovery to achieve the best possible outcome
• Maintaining accurate guest profiles, preferences, requests and relevant information within hotel systems
• Sharing your knowledge of Cape Town attractions, restaurants, activities and cultural experiences to help guests make the most of their stay
• Working closely with Front Office, Concierge, Housekeeping, F&B and other operational departments to ensure guest requests are delivered seamlessly
• Following up on guest requests and concerns to ensure they have been resolved to the guest’s satisfaction
• Identifying opportunities to surprise and delight guests through thoughtful and personalised touches
• Maintaining exceptional presentation, communication and service standards throughout every shift
• Upholding The President Hotel’s brand values and commitment to service excellence in every guest interaction

Deadline:24th October,2026

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• As we continue our journey toward luxury, we’re looking for an experienced Head Bartender with a minimum of 3 years’ experience as a Head Bartender, Senior Bartender or Bar Supervisor within a 4-star or 5-star hotel, luxury restaurant or high-volume hospitality environment to lead our bar team with confidence, creativity and a passion for service excellence.
• If you thrive in a fast-paced hospitality environment, enjoy leading by example, and have a passion for mixology, premium beverages and creating memorable guest experiences, this opportunity is for you.

Minimum Requirements

• Matric Certificate (Grade 12)
• Hospitality or Food & Beverage qualification advantageous
• Minimum 3 years’ experience as a Head Bartender, Senior Bartender or Bar Supervisor within a 4-star or 5-star hotel, luxury restaurant or high-volume hospitality environment
• Excellent knowledge of classic and contemporary cocktails, premium spirits, wines, beers and current beverage trends
• Strong mixology skills with a passion for quality, consistency and presentation
• Experience using Micros Simphony or a similar POS system advantageous
• Proven ability to lead, motivate, coach and develop a bar team
• Strong leadership, communication and organisational skills
• Excellent guest engagement, sales and upselling ability
• Sound understanding of stock control, beverage costing, ordering and stock rotation
• Ability to manage stock levels, minimise wastage and maintain effective beverage controls
• Knowledge of responsible alcohol service, HACCP, hygiene and food safety standards
• Ability to remain calm, organised and professional during high-volume service periods
• Ability to work shifts, evenings, weekends and public holidays
• Professional grooming and presentation
• South African ID
• A fully updated CV with contactable reference details is essential

What You’ll Be Doing

• Leading the daily operation of the hotel bar while ensuring consistently exceptional guest experiences
• Leading by example during service and maintaining a visible, hands-on presence behind the bar
• Preparing and serving premium cocktails, wines, spirits and other beverages to the highest standards
• Leading, coaching, motivating and developing the bar team
• Ensuring bartenders consistently follow beverage recipes, presentation standards and service procedures
• Creating memorable guest interactions through exceptional product knowledge and personalised service
• Recommending wines, spirits, cocktails and premium beverages based on guest preferences
• Maintaining exceptional bar presentation, cleanliness and service standards throughout every shift
• Assisting with beverage menu development, cocktail innovation and seasonal promotions
• Managing stock levels, ordering, stock counts, stock rotation and beverage controls
• Monitoring portion control and minimising beverage wastage, breakages and unnecessary stock losses
• Supporting accurate beverage costing and maintaining appropriate operational controls
• Actively driving beverage sales through product knowledge, recommendations and effective upselling
• Handling guest requests, concerns and service recovery professionally and efficiently
• Ensuring compliance with responsible alcohol service, HACCP, health and safety and food safety standards
• Working closely with Restaurant Managers, Food & Beverage leadership, Kitchen and other hotel departments to ensure seamless service
• Monitoring bar operations and identifying opportunities to improve service, efficiency and the overall guest experience
• Supporting The President Hotel’s journey toward luxury through exceptional beverage service and outstanding hospitality

Deadline:24th October,2026