Latest Jobs at Hollywoodbets

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for an Area Manager (Mobile), to be based in Mbombela, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid driver’s license.
• Management Experience (minimum 12 months)
• Computer literacy (MS Word, Excel, PowerPoint, MS Outlook

A Bonus To Have:

• Diploma/Degree.
• Project Management experience 

What You’ll Do For The Brand:

• Regular visits to key outlets and branches to ensure mobile branding is visible and in good condition and discuss stakes growth. 
• Identify potential new outlets for top-up voucher distribution. 
• Monitor the condition of all branded outlets, taxis, billboards, walls, and other marketing collateral 
• Identify strategic areas for mobile activations. 
• Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced. 
• Control and manage company assets in the area such as vehicles, gazebos, speakers, branding, etc. 
• Work closely with the Regional team to roll out regional campaigns in key outlets and branches from start to end. 
• Ensure marketing material is available and in good condition for CSI handovers at Regional and Area campaigns, events, and promotions. All campaigns/events/promotions should be completed successfully and professionally.
• Measure the effectiveness of promotions (ROI), Use Promo Tracker to measure the effectiveness of the promotion or events. 
• Identify potential area marketing plans to grow the mobile footprint and acquire new customers. 
• Management and accountability for stock which includes stock orders, daily stock counts, and reports thereof. 
• Management of team salaries and time and attendance, ensuring it corresponds with OPUS. 
• Responsible for team management, recruiting, interviewing, setting direction/ daily targets, conducting performance reviews, and conducting the day-to-day people management functions such as shortages, IR functions, Poor Performance Management, and Development of Team Members. 
• Ensure that all Team Leaders and sales agents receive full training before the commencement of duties. 
• Weekly completion of Moodle, Bet Strike, Voice Note Training, and Trainers on Wheels. 
• Submit Daily Reports. 
• Any other related duties that might be required. 
• Stays attuned to the needs of the market and developments. Complete regular competitor analysis to ensure you are ahead of the game.

What You’ll Bring To The Team:

• Stays attuned to the needs of the market and developments. Complete regular competitor analysis to ensure you are ahead of the game.
• Excellent People management skills.
• Follows through and delivers results despite obstacles.
• Able to Manage, control, and execute high-impact projects through sound project management practices. 
• Identify, analyse, organise and solve problems and issues in a timely and effective manner.
• Understanding of the operating systems and software platforms.
• Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
• Demonstrates a good understanding of betting procedures and understand the different betting types and products.

Apply Before 12/30/2025

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Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have amazing opportunities for a Mobile Clerk (Retail) to be based in Kenilworth, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for assisting clients with any account (mobile, website and Phone-A-Bet) and betting related queries. Provide a proactive and efficient customer services function to punters through engaging with punters and marketing our mobile platform and betting products/services. Responsible for assisting in reaching mobile sales targets and targets related to the increase in mobile customer base/new account base, providing frontline assistance to account holders.

You Bring

• Previous Sales experience
• Customer Services experience

What You’ll Do For The Brand:

• Adherence to Hollywood dress code. Dressed in Hollywood attire as per prescribed rules and regulations
• Assist clients with account and betting queries
• Assist clients with opening new Hollywood accounts to enable them to bet on their cellphones/website/Phone-A-Bet call center. 
• Reach mobile sales targets/targets related to the increase in mobile customer base. Drive daily opening of new accounts through the effective demonstration and/or explanation of mobile site, usage methods and services to persuade punters to bet on their mobile devices or use account services. Conducting user specific training where required to ensure punter knows how to navigate through the mobile application.
• Drive mobile marketing campaigns at the branch/across branches to increase mobile sales/stakes and new accounts
• Promote the mobile brand. Set up and arrange displays at the branch to attract the attention of prospective and existing punters
• Registering of new customer accounts.  Ensure that new accounts opened are FICA compliant. Scan and submit FICA documents to the FICA department. Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
• Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted and is clear.
• Ensure new customer uses the sign-up bonus to bet when account is opened. Show the customer how to bet on mobile application.
• Keep work areas neat and tidy to promote a positive image to customers
• Ensure that cash ups are done in accordance with cash up procedures. Responsible to ensure that there are no shortages. Report all shortages to management.
• Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received
• Be proactive by approaching and engaging with punters on the floor, marketing Hollywood and providing a customer services function. 
• Utilise the Helpdesk terminals to attract punters
• Might be required to rove between branches or stores as per operational needs
• Any other related duties that might be required in the branch

What You’ll Bring To The Team:

• Active Listening
• Communication
• Upselling
• Interpersonal

Apply Before

• 01/02/2026

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Team Leader based in Bellville, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

You Bring:

• 12 months experience within the Retail, Gambling or Betting industry.

A Bonus TO Have

• A Valid Drivers License
• 1-2 Years leadership experience

What You’ll Do For The Brand:

Branch Growth

• Ensure achievement of targets within your areas in accordance with branch budgets.  
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.  
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.  
• Team Member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches).

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.            
• Educate Team Members on all FICA Compliance.  
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.  
• Ensure adherence to credit card administration &EFT policies where applicable.  
• Ensure Team Member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims.
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting  

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).  
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management  

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

Branch Appearance  

• Ensure that the branch is always neat and tidy according to Hollywood standards.  
• Ensure that that facilities are well maintained and in good working condition.  
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements  
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.  
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.  
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.    
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any Team Member.
• Team Members on duty are not allow to take personal bets within the Branch.  
• Team Members are not allowed to be behind the terminal counters when off duty.
• Team Members on duty are not allowed to utilize the Limited pay-out machine.  

Communication

• Ensure all operational communication within the branch is circulated to all Team Members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management  

• Manage Team Member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department

Guest Service  

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.  
• Pro-actively address guest complaints and ensure guest feedback is positive.  
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.  
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.  
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

Apply Before

• 01/02/2026

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have amazing opportunities for a Sales Agent Field to be based in Mbombela, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before

• 01/02/2026

go to method of application »

Skill Set

• CRM expertise
• Data analytics
• Engagement strategy
• Loyalty program management
• Cross-functional leadership

Responsibilities

• Provide leadership and operational guidance across customer engagement workstreams to ensure consistent delivery and alignment.
• Develop and guide the customer engagement strategy using behavioural insights, motivational psychology, and player preference analysis.
• Oversee the design and refinement of behavioural CRM journeys to improve personalisation and relevance of customer interactions.
• Identify opportunities to enhance customer engagement through segmentation, behavioural patterns, and CRM insights.
• Oversee CRM platform operations, including workflow logic accuracy, segmentation structures, automation behaviour, and day-to-day performance.
• Manage CRM escalations, SLAs, support tickets, and platform optimisation requirements with internal and external stakeholders.
• Ensure CRM documentation, governance standards, and operational processes are consistently followed and maintained.
• Provide direction for loyalty and rewards initiatives, including tiers, points, milestones, reward mechanics, and player progression structures.
• Oversee the development and improvement of gamified engagement elements such as missions, wheels, challenges, and streak-based mechanics.
• Monitor loyalty initiative performance, behavioural impact, and ROI to ensure effectiveness and cost efficiency.
• Oversee bonusing frameworks, ensuring bonus campaigns are aligned with engagement objectives, compliant, and operationally accurate.
• Collaborate with BI and Data teams to analyse player behaviour, identify patterns, and support engagement optimisation activities.
• Use insights and controlled testing to refine journeys, rewards, messaging, and bonus strategies.
• Prepare and present engagement performance insights and recommendations.
• Work cross-functionally with Product, Marketing, Retention, BI, and Contact Centre teams to ensure engagement activities align with business priorities.
• Any other related duties that might be required.

Qualifications

• Matric
• Valid drivers' license
• Diploma/ Degree (Advantageous)
• 2–3 years’ experience in digital marketing, CRM, or promotions
• 1–2 years’ experience with bonus mechanics, CRM tools, or campaign management
• 2–3 years in digital marketing, gamification, or customer engagement
• Familiarity with gamification platforms, CRM systems, and BI tools
• Strong reporting proficiency

Apply Before

• 02/27/2026

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Sales Agent (Field) to be based in Durban CBD, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively. 

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective
• and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

go to method of application »

Skill Set

• Administrative & Organisational Skills
• Property & Facilities Management Skills
• Tenant Relations & Customer Service Skills
• Reporting & Analytical Skills
• Compliance, Health & Safety, and Risk Management
• Communication & Interpersonal Skills
• Leadership & People Management
• Technical & Software Skills
• Problem-Solving & Operational Skills
• Project & Task Management Skills

Responsibilities

Administration

• Manage floor plans, parking requirements and access control in collaboration with the Property Administration Lead & Building Manager.
• Ensure thorough inspection of work done by the internal maintenance team and external contractors/service providers before such work is approved for payment.
• Ensure that we do not accept nor pay for sub-standard work performed.
• Ensure that work done by internal maintenance team and external contractors/service providers is per our required standard/guide/expectation.
• Organize contractors to attend to maintenance/repair issues and liaise with tenants where applicable.
• Responsible for issuing the Housekeeper's with their daily checklists/task rosters and capturing them on the system.
• Assist the Property Administration Lead & Building Manager in the management of stock orders, including ordering of weekly stock. The incumbent will also ensure that stock reconciliations for each month is completed.
• Ensure the smooth running of the Property office, including accurate, complete and prompt filing and updating of property documentation with Compliance Office, leading in the change towards paperless, electronic filing.
• Management of petty cash / credit cards.
• Handling of day-to-day operational works.
• Ensure that access is afforded to all sites as required for reading of utility meters, inspections by statutory authorities and insurance company representatives etc as required.
• Ensure the department holds a complete set of keys for all properties, recording issue of keys.
• Provision of administrative support to the Finance Team (not limited to properties/property group).
• Direct, supervise and guide the central cleaning team, landscaping team and repairs/maintenance teams when on site.
• Ensure that continuous learning takes place with regards to HVAC, Elevators/lifts, Fire Safety, Landscaping and other related key aspects in light of effective property management.
• Preparation of monthly reporting for the Property Administration Lead & Building Manager in respect of repairs and maintenance analysis, including but not limited to trends.
• Ensure timeous submission of reports within the agreed deadlines.
• Ensure that reports are accurate, complete, print ready and comply with the Group’s Reporting Standards.

Tenants

• Handle general tenant enquiries including written, phone and email, responding promptly and courteously.
• Build professional and strong working relationships with the tenants.
• Ensuring standards of excellence at all times and ensuring full compliance in letting standards are met, when dealing with tenants.
• Attend to tenant viewings.

Repairs/Maintenance/Property Upkeep

• Complete routine inspections of commercial buildings to identify areas that need repairs, upkeep or revamp.
• Directing maintenance and repair issues to the internal maintenance team or external contractors/service providers as appropriate.
• Maintain an up-to-date list of Service provider schedules, Maintenance, Contractors, Projects, Health and safety issues/snags.
• Co-ordinate and maintain a list of emergency call-out telephone numbers of contractors/service providers.
• Co-ordinate and make appointments for day-to-day and cyclical maintenance jobs in liaison with the internal maintenance team or external subcontractors/service providers for all properties.
• Ensure all regular/routine maintenance is completed timeously.

People

• Performance must be tracked by yourself, and the onus is placed on your manager to set-up performance review meetings with the Property Administration Lead & Building Manager.
• Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu, and Innovation.
• Sustainable morale and team building initiatives.

Compliance, risk and quality

• Complying with company policies and procedures.
• 100% compliance with health and safety regulations.
• Compliance with relevant Acts/Laws/Regulations.
• Intense focus on quality with regards to communication, capturing, documentation etc.
• Ensure logical saving of all work, templates, etc. so records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks - of which is substantiated by facts.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Declaration of all gifts.
• Non-acceptance of kickbacks. Instances to be reported immediately.
• Declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Ensure all personal information of tenants and suppliers and other stakeholders is not shared and is maintained in a secure environment.

Growth and new markets/products

• Assist with specific tasks / projects as directed by the Property / Finance Team.

Other

• Assist / perform any adhoc tasks and company projects that may arise from time to time.

Qualifications

• Completed or studying towards bachelor’s degree in business, administration, or a related field
• Valid Driver’s License
• 2-5 Years of Property and Office Administration Experience.
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint and Access).

Apply Before 01/02/2026

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom.
• And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Sales Agent (Field) to be based in Ladysmith, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively. 

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective
• and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

Apply Before 12/30/2025