Tourplan Administrator at Frogg Recruitment

• Our travel/tourism client in cape town is looking for a Tourplan Administrator responsible for ensuring that products and rates are loaded completely, accurately and on time in Tourplan. All information must agree with approved supplier contracts and company procedures before it is made available for quotations, bookings, costings or payment processing. The position plays an important role in ensuring that consultants can prepare accurate quotations, costings, bookings and payment requests.
• The main focus of this role is the accurate and timely loading of products and rates, including all applicable terms, seasons, supplements, taxes, policies and validity periods.

Salary: Market-related

Min Requirements

• Relevant qualification in tourism, travel, business administration or a related field.
• 3-5 years Previous experience using Tourplan is essential
• 3-5 years experience with supplier contracts, product loading, rate loading or travel costings.
• Good working knowledge of Microsoft Excel, Outlook and OneDrive.
• Understanding of invoicing, costings and standard accounting practices.

Responsibilities

• Product Loading and Maintenance
• Create and maintain supplier and product records in Tourplan.
• Load accommodation, transfers, activities, tours, transport and other travel services.
• Ensure that product descriptions, locations, room types, service types and booking information are complete and accurate.
• Rate Loading Load contracted supplier rates accurately and within the required deadlines.
• Capture the correct rate validity periods, seasons and travel dates.
• Load net and selling rates according to company procedures.
• Apply the correct mark-ups, commissions, taxes and VAT treatment.
• Contract and Supplier Administration
• Review supplier contracts before loading products and rates.
• Complete a thorough quality check after loading each product or rate.
• Test products by completing sample costings and quotations in Tourplan.
• Tourplan File and System Administration