Trade Execution Co-Ordinator at COFCO International

Job Description

Excellence in Execution: Customer facing

• Enter and complete all entries of commodity movements data in the system
• Reconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinator
• Measure margins on physical delivery
• Ensure settlement of all contracts once completed and in accordance with contract payment terms
• Inform customers about order status, invoices, contract balances and other information needed to complete the sale
• Planning for customer contract delivery in collaboration with the logistics team
• Identify efficiency & cost saving opportunities in the supply chain
• Resolve all customer queries as quickly and efficiently as possible
• Collaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers
• Other duties as assigned
• Handle basic issues and problems, while escalating more complex issues to appropriate staff
• Maintain a good relationship with customers
• Maintain good relationships and open communications with all related internal parties

Requirements

• Bachelor’s degree in a related field or
• 5 years’ experience in a similar role
• Exposure to the Food/Feed/Agri commodity sector will be an advantage
• Good knowledge of Microsoft Office tools, and excellent Microsoft Excel proficiency
• Good communication skills
• Solution oriented and pro-active problem solving
• Dedicated and diligent
• Ability to work as part of a team but also reach individual goals
• Adaptable to change & the ability to work under pressure
• Comfortable working after hours

Specific overview of role & process

• This role requires a high level of administration.  Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.
• Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.
• Daily and consistent liaisons with logistics. Narrow line between Execution and Logistics – your demand is what they must supply.
• Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk.
• Consistent communication with the customer, occurs after hours, on weekends – with transporters and shipping ports.
• Fast paced, high pressure work environment.
• Daily movements (avg): Depends on clients; approximately 25,000-30,000 tons per month per coordinator.
• Seasonal harvest (avg):  Depends on clients; approximately 40,000+ tons per month per coordinator. 
• Ad hoc Vessel Exports and Imports: 10+ vessels per annum, 3rd party loads, port loads.

General

• Hours 07h00 – 17h00 with overtime as required
• Direct report to Execution Manager; Matrix reporting to Operations Manager
• Market related base salary with benefits
• Seasonal (harvest period April - August)
• Financial Year end is December